Johnathan Cseh Email & Phone Number

Tinton Falls, New Jersey, United States

Assist small to large businesses with their backup solution needs. Engage with customer directly, via remote screen-sharing applications, to provide top-tier customer support experiences. Diagnose complex, business critical disruptions to ensure continuous data protection, while minimizing risk of data loss. Provide solutions for redundancy and maximized Disaster Recovery readiness. Devise internal and public technical documents for root cause analysis, troubleshooting guides, as well as learning materials for new features. Work along side of software developers to triage outages and restore data protection operations.

Eatontown, New Jersey, United States

Migrated ICS based Windows XP network to updated / supported Microsoft standards to merge local network with corporate infrastructure. Replaced outdated workstations and network hardware, to maintain corporate SOP. Deployed VoIP, PoE networking, and physical cable runs. Updated server infrastructure, shares, user access, and provisioned redundant backup solutions.

Bedford, New York, United States

Provided site-wide IT administration of servers, network hardware, classroom workstations, and presentation assets. Maintained site to site network access for second campus, for remote users. Remotely updated and deployed configurations / system images to network workstations. Configured new users, login scripts, and created groups based on policies. Assisted in troubleshooting hardware and software issues.

Toms River

Helped smaller businesses integrate and maximize the value of their IT systems. Spectrum of services provided ranged from responding to emergency infrastructure outages, to preventative patch management. Provided assistance to troubleshoot advanced technical issues, as well as assist in deployment of new hardware, software, and network solutions. Maintained server networks with remote capabilities, site to site distributed file sharing, and data backup solutions.