Johnathan Dotten

Johnathan Dotten Email and Phone Number

Creative writer passionate about customer service with plenty of experience to back it up. @ Pink Callers
middleburg, virginia, united states
Johnathan Dotten's Location
Wise, Virginia, United States, United States
Johnathan Dotten's Contact Details

Johnathan Dotten work email

Johnathan Dotten personal email

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About Johnathan Dotten

The vast majority of my positions have provided me with amazing training and first hand experience to be great with customer service. Anything from just making sure a customer knows that we are there for them to correcting ANY issues and do so while being truly empathetic of their situation. On top of that, the variety of positions have thrown me into situations with an assortment of different computer programs and becoming proficient in using them while heavily multi-tasking. +Proficient in working with customers both with troubleshooting and general support+Gained a lot of experience working with computers and different programs +Multiple summers learning construction and plumbing+Great with brain storming and problem solving+Easily able to multi-task+Works well with groups of people and on solo projects+Driven to learn and grow in any position+Practice with video/editing programs

Johnathan Dotten's Current Company Details
Pink Callers

Pink Callers

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Creative writer passionate about customer service with plenty of experience to back it up.
middleburg, virginia, united states
Website:
pinkcallers.com
Employees:
12
Johnathan Dotten Work Experience Details
  • Pink Callers
    Customer Service Representative
    Pink Callers Mar 2021 - Present
    Currently serving as an after-hours customer service specialist part-time to allow for additional time for my family. I have also served as a Regional Manager, day time Operations Manager, and After-Hours Operations Manager.
  • Virginia Department Of Corrections
    Correction Officer
    Virginia Department Of Corrections May 2020 - Feb 2021
    Clintwood, Virginia, United States
    Served as a Correctional Officer within a maximum security prison.
  • Kelly Connect
    Customer Service Representative
    Kelly Connect Nov 2019 - May 2020
    Norton, Virginia, United States
    With Kelly Connect I started as a iOS support specialist. I was responsible for troubleshooting and supporting inbound callers with their iOS device including iPhone, iPad, Etc. I eventually moved up to MacOS supporting Mac computers for customers.
  • Sykes
    Customer Success Manager
    Sykes Aug 2018 - Nov 2019
    Wise, Virginia, United States
    As a CSM, I was assigned a book of QuickBooks clients and was responsible for making sure they received support for any issues or questions that came up. Also was responsible for reaching out to the clients regularly to check in and see how the program was working for them.
  • Crutchfield Corporation
    Customer Service Representative
    Crutchfield Corporation Aug 2016 - Aug 2018
    Norton, Va
    The main focus is working with customers on all issues ranging from unauthorized charges that occur, items not arriving as expected or going over billing/customer history to resolve all issues for the customer. I also help with new hires after training to ensure a smooth transition onto the call floor.
  • Logisticare
    Customer Service Representative
    Logisticare Aug 2015 - Aug 2016
    Norton, Va
    I worked with medicaid/medicare recipients in scheduling transportation for medical appointments/needs as well as scheduling and managing the drivers providing transportation.
  • Plant Partners - Metrolina Greenhouses
    Stocker
    Plant Partners - Metrolina Greenhouses Mar 2015 - Aug 2015
    Norton, Va
    This was a seasonal position where I would ensure all deliveries of plants were unloaded off the truck and set up in well thought out displays in a timely manner. Also had to quickly learn details on different kinds of plants/shrubs/trees to make good suggestions for any customers needing it.

Frequently Asked Questions about Johnathan Dotten

What company does Johnathan Dotten work for?

Johnathan Dotten works for Pink Callers

What is Johnathan Dotten's role at the current company?

Johnathan Dotten's current role is Creative writer passionate about customer service with plenty of experience to back it up..

What is Johnathan Dotten's email address?

Johnathan Dotten's email address is jo****@****ers.com

Who are Johnathan Dotten's colleagues?

Johnathan Dotten's colleagues are Rebecca Kratzer, Destiny Richardson, Brianna Friedman, Dylan Webster-Hall, Toshia Vining, Clarissa Chambers, Alexandra Padilla.

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