Led the strategic planning and execution of programs and initiatives for a startup business, ensuring alignment with organizational goals and objectives.Developed and implemented program management methodologies, establishing clear project milestones, deliverables, and timelines.Oversaw the successful launch of multiple projects, coordinating cross-functional teams and managing project budgets.Conducted thorough market research and competitor analysis to identify business opportunities and drive innovative program initiatives.Collaborated closely with stakeholders, including executive leadership, clients, and team members, to define program requirements and establish project scope.

• Provided exceptional support on the ChapterSpot help desk, assisting customers with inquiries, troubleshooting, and solutions.• Updated technology platforms and digital assets, such as the company blog and training materials, to enhance user experience.• Successfully managed multiple projects simultaneously, ensuring timely completion and adherence to project objectives, budgets, and timelines.• Demonstrated strong attention to detail and organizational skills in managing multiple responsibilities on a deadline, ensuring efficient project execution.• Leveraged technical aptitude, comfortably using technology tools and platforms and adapting to new technologies as required by the role.-Tools;SalesforceService CloudAmazon Web ServiceUservoiceSlackGithub

During my participation in the Hire Our Heroes program, I dedicated focused time to complete the Google certification. This program provided me with valuable insights into project management, allowing me to enhance my skill set and gain practical knowledge in this field. Through collaborative discussions and interactions with subject matter experts, I further deepened my understanding of project management principles and best practices.Applied acquired knowledge and skills to manage and execute projects effectively, ensuring timely completion and optimal resource utilization.Collaborated with a diverse team to coordinate project activities, allocate tasks, and monitor progress to meet project objectives.Utilized project management tools and software to streamline workflows and facilitate seamless communication among team members.Actively seek feedback from mentors and supervisors to continuously improve project management techniques and strategies.Demonstrated strong problem-solving and decision-making abilities, effectively resolving issues and adapting to evolving project requirements.

• Managed 50+ military members and civilians for deployment, inc. training, medical requirements, gear issue, and planning.• Successfully prepared and processed individuals for deployments/re-deployments to/from combat zones, exercises, and other locations.• Ensured the readiness risk assessment of the maintenance group personnel (500+) for deployment readiness • Demonstrated strong communication skills, effectively interacting with stakeholders, team members, and superiors to convey project status, requirements, and updates.• Coordinated and scheduled required pre-departure training with deploying personnel, supervisors, and other Department of Defense employees (DOD).-Tools;Microsoft ProjectAdobe

• Implemented board-directed goal initiatives, and mitigated risks and potential issues from current/upcoming chapters. • Coached existing chapters with up to 100 members on how to grow their individual chapters at their university.• Delivered presentations on various topics, including recruitment, risk management, and financial management.• Collaborated with staff members to execute projects related to growth and engagement initiatives.• Collaborated with universities on development opportunities for student career and personal growth.-Tools; Google SuiteMicrosft Project

o Coordinated and maintained organization’s budget each semester through the Office of Student Affairs. o Planned and promoted events to provide entertainment, encourage personal growth, and increase retention/student involvement. o Collaborated with student organizations to build a stronger student community. o Directly supervised 9 Committee Chairs and 25+ active members throughout the academic year.o Presented educational sessions to fellow students and addressed issues with campus involvement.

o Worked among a team of 8-10 fellow Resident Assistants per semester in several housing communities. Responsible for ensuring the safety of approximately 40-60+ residents per semester through conducting bi monthly health and safety inspections. o Managed a student community alone, ensured safety and satisfaction of living quarters on call while preforming tasks under minimal supervision.