Johnathan Scott Email & Phone Number

Walla Walla, Washington, United States

Partnering with small businesses to integrate business systems, optimizing CRM solutions, and automating tasks to boost efficiency and productivity while developing a data-driven growth strategy.

Redmond, Washington, United States

Lead pre/post merger and acquisition activities both internationally and domestic.On-board and integrate newly acquired businesses into Zetron's workstreams.Manage CRM and other business tools while developing complex automated workflows between customer and business.Developed Marketing and Sales Pipeline program within Zoho CRM.Integrated CRM with Zoho Projects, Zoho Desk customer support, and Zoho Learn via REST API.Developed complex Analytics dashboards for multiple teams including automated reporting.

Redmond, Washington, United States

Redmond, Wa

Direct an incredibly talented Sales Operations team comprised of Sales Engineers/Architects, Proposal Managers, Contracts Manager, and Channel Program Manager.Collectively, we provide professional pre-Sales services to both our Channel as well as direct Sales opportunities.Continue leading a cultural shift to a strategy-based approach to Sales support. Developed methods for benchmarking Opportunities against customized scoring parameters, analyzing competitive landscape, and a strong focus on our value proposition.Responsible for procuring, developing, and implementing a robust web-based CRM system for field and inside Sales. Successful results continue to show ROI in increased process efficiency, pipeline awareness across cross functional teams, improved forecasting accuracy, and enhanced automation for Marketing and Channel Partners.Maniacally focused on internal team growth through product education, client/field exposure, and industry committees and certifications.

Redmond, Washington

Managed a team of professional Sales Engineers and Solution Architects supporting over $50 million in US and international sales.Developed a highly technical and highly motivated team of technical engineers to support Zetron's go to market Sales strategy resulting in faster quotation and technical request times.Developed and streamlined Sales workflows that vastly improved both performance and relationships between Field Sales and SEs.

Redmond, Washington

Managed complex, high profile, mission-critical customer post-Sales deployments.Uniquely qualified to provide not only PM services, but also Project Engineering services including technical consultation and subject matter expertise (SME), configuration, hardware installation, user training, and system cutover support.Developed full set of custom project documentation templates including: Project Plans, Elevation and Power Diagrams, System and Network Overview drawings, Cutover Plans, Scope of Work (SOW) agreements, and other project related material.Utilized standard Project Management tools such as MS Project and Spreadsheets to successfully deliver system turn-up within scope and budget.

Redmond, Wa

Provided award-winning excellence to Zetron's 1,500+ channel network and end-user customer base.Took special pride in delivering solutions to customer problems with the highest level of customer service and sense of urgency.Proactively communicated with customers and partners upon solving complex issues to ensure operation and satisfaction.Conduit between customer and Product teams to ensure field issues and enhancement requests were visible to the organization.Developed and executed factory and field training program, training hundreds of technicians, users, supervisors and Sales resources.

Walla Walla, Washington, United States

Developing incredibly approachable reds and Rosé wines from Zweigelt grapes in the Walla Walla terroir. From farm to glass, our passion goes into each sip.

Heidelberg, Germany

Direct Lead to 10 technical resources operating within a rotating 24/7/365 work environment.Optimized contractual processes by developing effective Operating Procedures in accordance with government regulations.Responsible for U.S. Government critical voice and data circuits interconnecting facilities across the globe.Trusted with the handling, storage, and destruction of sensitive communication security encryption keys used in data/voice/video conferencing circuits.Coordinated on-site installations to include space allocation, power and grounding requirements, and quality control acceptance testing in both English and German.Developed emergency restoration and contingency plans on all critical facility systems within the secure data center.

Heidelberg, Germany

Engineered and Installed critical secure and non-secure voice and data circuits to various edge devices to include Promina, ATM, Cell Exchange (Timeplex), Cisco Routers, and DACS. Developed circuit and trunk diagrams while maintaining a 1000+ circuit record database.Scheduled Out-of-Service and In-Service quality control testing.Utilized German language proficiency to interact closely with local commercial carriers and was trusted to oversee leased circuit installations were operational within U.S. Government standards and tolerances.Personally created circuit management database to track new installations and process Telecommunications Service Orders (TSO’s).Worked directly with the Site Supervisor in organizing and implementing initial/refresher training in accordance with company training procedures for all site personnel.Conducted initial circuit test and acceptance with remote sites ensuring strict government standards were adhered to. Designed, implemented and managed network Domain including Windows security patches and new PC baselines.

Incirlik, Turkey

Installed and maintained Norstar Meridian and 1A2 Key telephone systems in support of U.S. military and NATO operations in Incirlik, Turkey.Installed and tested network connectivity from customer location to hubs, switches, and routers.Cabled residential and office buildings adhering to blueprints and wiring schematics.

Heidelberg, Germany

Served as telephone, information, and booking operator while utilizing a Siemens KN-4100 switchboard for Headquarters United States Army Europe and NATO.Processed and tracked telephone trouble tickets using Remedy ticketing software.Utilized ATMIS and TORS-E databases for inputting and accessing organizational listings.

Darmstadt Area, Germany

Installed, maintained, and operated GTE-developed wireless/wired voice/data communication infrastructure within a tactical environment. Operated and setup microwave radio terminals and RF Line of Site antennas in support of Operation Joint Endeavor, Bosnia-Herzegovina and various exercises throughout Germany.