Johnathan Wong Email & Phone Number

Singapore

• Responsible for financial audits for clients mainly based in the financial industry. Portfolio consists of general and captive insurance companies
• Perform analytical procedures to detect financial relationships. Utilization of in-house data analytics to perform analysis of general ledger and identifying trends with visualization tools
• Led walkthroughs discussions with clients to obtain understanding of their processes in order to identify key risk areas and controls.
• Planned and executed audit procedures to address the key risk assertions and conclude on reasonableness of balances
• Assist to review on financial returns, compliance with MAS regulations, notices and guidelines relating to insurers.

Singapore

• Group Finance - Financial Regulatory and Reporting (SGUNITED Traineeship Scheme)
• Financial and Regulatory Reporting: Obtain technical knowledge in relation to Capital requirements, Risk charge and Capital Solvency.
• Participated and assisted in the Insurance Capital Standard Data Collection Exercise conducted by the Bank for International Settlements in collaboration with the International Association of Insurance Supervisors via.
• Quarterly and Annual Reporting
• Financial Reporting Standard Operating Procedures, inclusive of process improvement.
• Analyzing process improvement using Robotic Process Automation Kryon

Singapore

- Design and blast out EDMs to respective clients on the new products and updates using Mailwizz- Reconcile monthly sales reports- Involved in affiliation project with Grab, launching a new widget onto the Grab platform in 2020- Web scrapping and compiled information using Pivot Table

- Customer Remedial- Outbound calls to customers of the bank to advise them- Achieve required KPI standards of the volume of calls and overall debt ratio- Picked up soft skills on communication and to react accordingly to situation

- Worked in admissions department- Handled inbound calls by prospective students of the university.- Achieved the required KPI of the waiting time and calls abandoned - Learned soft skills on how to communicate with people

- Assigned to customer inquiries- Answered inbound calls from members of the public and advised them accordingly - Helped and guided them to resolve their issues and problems with the online interface- Achieving the service standards for number of calls and waiting time

- Worked part time during the weekends- Engaged with customers to build up good rapport and relations with them- Learned soft skills on engagement and communication

- Worked in the Info-Comm Systems Department - Assisted the main engineers in a traffic surveying project- Went down on site to set up and configure the camera systems- Conducted quality tests for the results - Achieving the deadline for the number of cameras required to be set up and configured

Bachelor Of Science - Bs, Accounting And Finance, Second Class Honours (Upper Division)

Gce A Levels

- Judo

Gce O Levels

- Prefectorial Board - Peer Support Leader - National Cadet Corps (Exco - Chief Admin Officer)

Diploma, Enterprise

- Enterprise Hub