John Aziz Email & Phone Number

Park Banquets Special Events

• Supervised the banquet team and ensured that all relevant and appropriate paperwork is properly filed and submitted on time.• Coached and corrected Cast-Members regarding safety issues when carrying equipment.• Partnered with Guest Show Operations during Fantasmic to ensure Guest viewing satisfaction and operational excellence.• Assigned duties, responsibilities, and work stations to employees in accordance with work requirements.• Motivated the team through roll call and… Show more • Supervised the banquet team and ensured that all relevant and appropriate paperwork is properly filed and submitted on time.• Coached and corrected Cast-Members regarding safety issues when carrying equipment.• Partnered with Guest Show Operations during Fantasmic to ensure Guest viewing satisfaction and operational excellence.• Assigned duties, responsibilities, and work stations to employees in accordance with work requirements.• Motivated the team through roll call and training exercises, which brought a positive attitude that was reflected on our guests. Show less

• Developed Operating and Training Guides for Disneyland Resort Park Banquets team. • Implementing a cohesive training and development program to uphold Resort Standards and Practices.• Successfully conducted and trained over 450 Cast–Members with hands-on training methods.• Taught and enforced Disney 4-Key basics by encouraging Cast-Members to have the courage to correct issues.• Incorporated the 7-Disney Values in training and highlighted their importance to the success of the… Show more • Developed Operating and Training Guides for Disneyland Resort Park Banquets team. • Implementing a cohesive training and development program to uphold Resort Standards and Practices.• Successfully conducted and trained over 450 Cast–Members with hands-on training methods.• Taught and enforced Disney 4-Key basics by encouraging Cast-Members to have the courage to correct issues.• Incorporated the 7-Disney Values in training and highlighted their importance to the success of the Resort. Show less

Anaheim

• Maintained Cast Communication boards for safety and Cast Member recognition to develop safety awareness and Cast-Member fellowship.• Ensured complete guest satisfaction and offered solutions to stressful situations.• Enforced all safety regulations such as safety vests and seat belts with the team.• Provided support to stage Managers by delivering and ordering equipment.• Chosen for off-property banquet events where catering is prepared for executives.

United States

• Maintained Cast Communication boards for safety and Cast Member recognition to develop safety awareness and Cast-Member fellowship.• Ensured complete guest satisfaction and offered solutions to stressful situations.• Enforced all safety regulations such as safety vests and seat belts with the team.• Provided support to stage Managers by delivering and ordering equipment.• Chosen for off-property banquet events where catering is prepared for executives

Master'S Degree, Organizational Management, 3.9

Bachelor Of Arts (B.A.), History, 3.2