QUALITY ASSURANCE & PROGRAM MANAGMENTAutomated & Manual | SDLC | SaaS | Agile CIMetrics | Team Training & Leadership | CAPA/RCA | AuditingTechnology-driven leader with over 20 years of experience in managing thousands of projects, quality inspections, and internal audits across diverse industries. Skilled in identifying opportunities to optimize testing and quality management procedures. History of successful management, design, and implementation of quality-driven technology solutions and projects.- Direct management of local and remote teams (design, development and QA) on internal and production releases of complex data management solutions, mobile apps, responsive websites and industry specific applications.- Diverse experience in test methodologies including black box, functional, GUI, regression, back-end database, system integration, mobile, automation and performance load testing.Technical:Testing: Katalon, AccelQ, Ranorex, JMeter, Browserstack, Insomnia, Graph QL, mobile iOS & Android, Manual, UI/Figma, Cloud, A/B, ISO 9001Management/Tracking: Azure DevOPs, JIRA, TFS, ActivTrak, UKG, OpenAir Reporting: Google Analytics, Power BI, jQuery, QlikSense, QlikView, SSRS, SPSSDatabases: .Net/SQL, MS AccessOperating Systems: Windows, Apple/iOS, Android
Listed skills include Process Improvement, Quality Assurance, Leadership, Visio, and 36 others.