With almost 2 decades of experience as a Client Services Manager, I am passionate about improving live experiences for customers and clients through innovative ticketing technology, products, and services. I have a Bachelor of Science degree in Information Technology and a strong background in software support and IT management.
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Customer Success ManagerExtranet Systems Sep 2024 - PresentWollongong, Nsw -
Client Services ManagerTickets.Com May 2013 - Aug 2024Wollongong, Australia• Client Consulting• Service Delivery• Business Needs Analysis• Key Project Contact• Systems Expert and 3rd Tier Escalation Contact• Liaise with Key Internal and External Stakeholders• Rollout New Software/Hardware to Clients as Required• Create or Identify Time-Saving Efficiencies for Multiple Departments -
Information Technology ManagerTickets.Com Oct 2006 - May 2013Wollongong, Australia -
Software SupportTickets.Com May 2005 - Oct 2006Madison, Wisconsin Area -
Customer Service RepresentativeTelecom Data Services, Inc. Jan 2005 - May 2005Madison, Wisconsin Area -
Supervisor Customer ServiceWps Health Insurance Jan 2002 - Oct 2004Madison, Wisconsin Area
Frequently Asked Questions about John Burns
What company does John Burns work for?
John Burns works for Extranet Systems
What is John Burns's role at the current company?
John Burns's current role is Customer Success Manager.
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John Burns
Greater Sydney Area6hotmail.com, gateway.net, gateway.com, vet.partners, oac.edu.au, bettermedical.com.au -
John Burns
Sydney, Nsw2morganstanley.com, me.com -
2bigpond.com, belbin.com.au
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