John Cho Email & Phone Number

• Implemented and maintained end to end automation for 16 APIs consisting over 170 endpoints with over 15000 total scenarios.
• Tested frontend/backend web applications and RESTful API services and reduced the overall time and effort required for testing.
• Designed test scenarios to focus identifying issues as early in the testing process as possible, leading to an overall decrease of issue related delays by 40%.
• Performed regression, load/performance tests, UI tests, DB backward compatibility tests, functional tests, exploratory tests, user acceptance tests, negative tests and A/B tests to ensure minimal to no bugs.
• Identified software defects, logged them into Version One and verified fixes in 4 different environments.
• Investigated into automation failures and provided fixes.

Greater New York City Area

• Led functional, end-to-end, and user acceptance testing (UAT) to validate software quality for complex web applications.
• Utilized BDD testing with Cucumber/Gherkin to build feature-driven automation scripts.
• Participated in sprint planning, feature grooming, and agile ceremonies, contributing to collaborative product development.
• Created, tracked, and managed defects using JIRA, ensuring fast resolution and clear communication with development teams.
• Performed cross-browser and cross-device testing using BrowserStack to ensure product consistency across platforms.

• Conducted meticulous manual testing for e-commerce launches, ensuring smooth user experiences across all devices and browsers.
• Managed defect tracking using JIRA and communicated regularly with cross-functional teams to resolve issues on tight deadlines.
• Collaborated closely with developers and stakeholders, ensuring software solutions met business and campaign requirements.