John Cho Email & Phone Number

• Implemented and maintained end to end automation for 16 APIs consisting over 170 endpoints with over 15000 total scenarios.• Tested frontend/backend web applications and RESTful API services and reduced the overall time and effort required for testing.• Designed test scenarios to focus identifying issues as early in the testing process as possible, leading to an overall decrease of issue related delays by 40%.• Performed regression, load/performance tests, UI tests, DB backward compatibility tests, functional tests, exploratory tests, user acceptance tests, negative tests and A/B tests to ensure minimal to no bugs.• Identified software defects, logged them into Version One and verified fixes in 4 different environments.• Investigated into automation failures and provided fixes.• In charge of supporting the API production deployment process with over 18 servers.• Reviewed business requirements and design documents to understand the architecture and functionality of the application.

Greater New York City Area

• Led functional, end-to-end, and user acceptance testing (UAT) to validate software quality for complex web applications.• Utilized BDD testing with Cucumber/Gherkin to build feature-driven automation scripts.• Participated in sprint planning, feature grooming, and agile ceremonies, contributing to collaborative product development.• Created, tracked, and managed defects using JIRA, ensuring fast resolution and clear communication with development teams.• Performed cross-browser and cross-device testing using BrowserStack to ensure product consistency across platforms.

• Conducted meticulous manual testing for e-commerce launches, ensuring smooth user experiences across all devices and browsers.• Managed defect tracking using JIRA and communicated regularly with cross-functional teams to resolve issues on tight deadlines.• Collaborated closely with developers and stakeholders, ensuring software solutions met business and campaign requirements.