Implementation Project Manager
CurrentFounded in 2016, Car IQ is a fleet payment solution that eliminates the credit card by securely and autonomously connecting vehicles to merchants.
Dec 2023 - Present
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John Mitchell Iii Email & Phone Number
Project Management, Account Management & Client Success Management Professional | Catering to Mid-Market & Enterprise Businesses with Customer Centric Strategic Planning and Growth Acumen
at
Car IQ Inc.
1 work email found
@smarp.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Project Management, Account Management & Client Success Management Professional | Catering to Mid-Market & Enterprise Businesses with Customer Centric Strategic Planning and Growth Acumen
Location
Marietta, Georgia, United States
Company size
Who is John Mitchell Iii? Overview
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Quick answer
John Mitchell Iii is listed as Project Management, Account Management & Client Success Management Professional | Catering to Mid-Market & Enterprise Businesses with Customer Centric Strategic Planning and Growth Acumen at Car IQ Inc., a company with 22 employees, based in Marietta, Georgia, United States. AeroLeads shows a work email signal at smarp.com and a matched LinkedIn profile for John Mitchell Iii.
John Mitchell Iii previously worked as Implementation Project Manager at Car Iq Inc. and Enterprise Account Manager at Instawork. John Mitchell Iii holds Bachelor'S Degree, Political Science And Government from Valdosta State University.
Company email context
Email format at Car IQ Inc.
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*@smarp.com
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Profile bio
About John Mitchell Iii
I am a results-driven Project and Customer Success Manager with over eight years ofexperience. My passion lies in delivering exceptional service and solutions that not only meetbut exceed the needs and goals of my clients. Throughout my career, I've maintained aproven track record of increasing client retention and revenue through strategic initiativesand high-quality service, primarily in the SaaS industry.In my most recent role at Instawork, I managed high-value accounts. I was the voice of ourclients and a solution-oriented partner who quickly grasped complex processes, newtechnologies, and software. I was comfortable taking ownership of large-scale projects andproactively solving client problems. I consistently achieved remarkable results, including a90% customer satisfaction (CSAT) and a 21% growth in the book of business through Q3 2023.Prior to Instawork, I played both Account Manager and Client Success roles at Haiilo, where Imanaged a $5.7M portfolio of enterprise businesses. I achieved a 91% net revenue retentionand a 92% customer satisfaction rating while driving growth through upselling. I also ledcross-functional projects to improve user experiences and support high-fidelityimplementation of our core product.I thrive off solving client problems as a trusted advisor. I enjoy working with customers toidentify the root cause of their challenges and strategically leverage technology to addressthem. Ultimately, I serve as the face of the company in a way that makes customers feel atease and satisfied that their needs have been met.I bring a customer-focused mindset, an ability to learn quickly, and a proven track record ofdelivering exceptional results, and I'm excited to explore opportunities at a forward-thinkingorganization where I can support enterprise and mid-market clients.
Listed skills include Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, and 19 others.
Current workplace
John Mitchell Iii's current company
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Car Iq Inc.
7 roles
John Mitchell Iii work experience
A career timeline built from the work history available for this profile.
Enterprise Account Manager
- Served as the trusted advisor for enterprise and mid-market clients, driving strategic planning and successful client engagement
- Achieved 90% customer satisfaction (CSAT) and 21% growth in book of business through Q3 2023
- Led large enterprise onboarding processes, managing multiple internal and external teams to ensure successful client account management
- Saved major client $15k per month in overtime costs by collaborating with senior leaders & product team to automate preventative measures
- Developed customized reports for department leaders of large client to support strategic planning and budgeting activities
Oct 2022 - Dec 2023
Account Manager
- Managed portfolio of enterprise business with $5.7M ARR, driving greater business value through data-driven analysis and strategic planning
- Achieved 91% net revenue retention (NRR) and 92% customer satisfaction (CSAT) score
- Grew accounts by 16% through upselling, including seat expansion and product add-ons
- Led cross-functional projects to improve user experience, including customer journeys, maturity models, and voice-of-customer
- Developed creative solution for implementing core product to 2k+ skilled laborers of major manufacturing client within 90 days
Mar 2022 - Oct 2022
Client Success Manager
- Achieved 91% net revenue retention (NRR) and 17% growth in book of business through cross-selling and upselling
- Managed a portfolio of clients, ensuring optimal utilization of SaaS products to enhance employee communications and advocacy platforms
- Built customer relationships through high-quality onboarding, strategic planning, and proactive problem-solving
Jul 2021 - Mar 2022
Client Success Manager & Project Manager
- Achieved 94% renewal rate by through high-quality customer onboarding and success planning
- Managed a portfolio of small business and mid-market clients, helping them effectively leverage SaaS and Growth & Development products
- Implemented new automated touch system for SAAS-only clients, improving visibility and support
Sep 2020 - Jun 2021
Corporate Compliance Customer Specialist
- Consistently surpassed revenue goal of $20M as a senior member of an 8-person team through exceptional customer service
- Sold $100,000 of additional revenue in 2019 through targeted up-selling based on client needs
- Managed 41 mid-market accounts, ranging from $20M to $100M, and completed 15-20 revenue-generating projects per week
- Maintained a 94% customer satisfaction rating by consistently responding to client requests within one hour
Jun 2017 - Sep 2020
Accounts Administrator
- Vetted all potential leads and developed relationships with new accounts to support growth of the firm from 500 to 2,000 clients
- Spearheaded implementation of new CRM software by leading meetings with Salesforce team to customize software to firm needs
Jul 2015 - Jun 2017
Team & coworkers
Colleagues at Car IQ Inc.
Other employees you can reach at cariq.xyz. View company contacts for 22 employees →
SB
Sahadev Bhatra
Colleague at Car Iq Inc.Odisha, India, India
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EC
Eric Calso
Colleague at Car Iq Inc.San Francisco Bay Area, United States
View →
NK
Nick K.
Colleague at Car Iq Inc.New York City Metropolitan Area, United States
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MR
Melissa R.
Colleague at Car Iq Inc.United States, United States
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QC
Quinn Campfield
Colleague at Car Iq Inc.San Francisco Bay Area, United States
View →
MK
Moumi Kumar
Colleague at Car Iq Inc.San Francisco Bay Area, United States
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NH
Noah Halpern
Colleague at Car Iq Inc.San Francisco Bay Area, United States
View →
KC
Kate Coomber
Colleague at Car Iq Inc.San Francisco Bay Area, United States
View →
RI
Ryuji Ishiguro
Colleague at Car Iq Inc.San Francisco, California, United States, United States
View →
CW
Charlie Weiblen
Colleague at Car Iq Inc.Wrentham, Massachusetts, United States, United States
View →
Sahadev Bhatra
Colleague at Car Iq Inc.Odisha, India, India
View →
EC
Eric Calso
Colleague at Car Iq Inc.San Francisco Bay Area, United States
View →
NK
Nick K.
Colleague at Car Iq Inc.New York City Metropolitan Area, United States
View →
MR
Melissa R.
Colleague at Car Iq Inc.United States, United States
View →
QC
Quinn Campfield
Colleague at Car Iq Inc.San Francisco Bay Area, United States
View →
MK
Moumi Kumar
Colleague at Car Iq Inc.San Francisco Bay Area, United States
View →
NH
Noah Halpern
Colleague at Car Iq Inc.San Francisco Bay Area, United States
View →
KC
Kate Coomber
Colleague at Car Iq Inc.San Francisco Bay Area, United States
View →
RI
Ryuji Ishiguro
Colleague at Car Iq Inc.San Francisco, California, United States, United States
View →
CW
Charlie Weiblen
Colleague at Car Iq Inc.Wrentham, Massachusetts, United States, United States
View →
1 education record
John Mitchell Iii education
FAQ
Frequently asked questions about John Mitchell Iii
Quick answers generated from the profile data available on this page.
What company does John Mitchell Iii work for?
John Mitchell Iii works for Car IQ Inc..
What is John Mitchell Iii's role at Car IQ Inc.?
John Mitchell Iii is listed as Project Management, Account Management & Client Success Management Professional | Catering to Mid-Market & Enterprise Businesses with Customer Centric Strategic Planning and Growth Acumen at Car IQ Inc..
What is John Mitchell Iii's email address?
AeroLeads has found 1 work email signal at @smarp.com for John Mitchell Iii at Car IQ Inc..
Where is John Mitchell Iii based?
John Mitchell Iii is based in Marietta, Georgia, United States while working with Car IQ Inc..
What companies has John Mitchell Iii worked for?
John Mitchell Iii has worked for Car Iq Inc., Instawork, Haiilo, Corvee, and Wolters Kluwer.
Who are John Mitchell Iii's colleagues at Car IQ Inc.?
John Mitchell Iii's colleagues at Car IQ Inc. include Sahadev Bhatra, Eric Calso, Nick K., Melissa R., and Quinn Campfield.
How can I contact John Mitchell Iii?
You can use AeroLeads to view verified contact signals for John Mitchell Iii at Car IQ Inc., including work email, phone, and LinkedIn data when available.
What schools did John Mitchell Iii attend?
John Mitchell Iii holds Bachelor'S Degree, Political Science And Government from Valdosta State University.
What skills is John Mitchell Iii known for?
John Mitchell Iii is listed with skills including Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Communication, Time Management, Social Media Marketing, and Public Speaking.
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