John Mitchell Email and Phone Number
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John has 20 years of market research, strategy, innovation and management consulting experience. He serves clients in many industries, but focuses on medical devices, high tech and telecom, and consumer services. He has led domestic and international engagements, studying customer opinions in South America, Europe and Asia. John’s work at AMS includes Voice of the Customer studies, QFD, concept development and evaluation, and conjoint analysis. He has also trained and coached hundreds of AMS clients to develop their in-house insight capabilities.Prior to his role at AMS, John was a customer insights expert at McKinsey & Company, and a manager at Innosight, an innovation strategy consulting firm founded by Clayton Christensen. He also led the North America customer insights team at Vistaprint.John’s technical expertise includes ethnography, segmentation, market sizing, brand measurement and marketing effectiveness. He is a Certified Customer Experience Professional John and a RIVA-trained focus group moderator.Outside of work, John is a skilled carpenter and woodworker, and is a leader with Appalachia Service Project and the Boy Scouts of America, as well as a youth softball coach and an amateur musician (guitar and voice).
Applied Marketing Science
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President & Managing PrincipalApplied Marketing Science Mar 2013 - PresentBurlington, Ma, UsJohn works with clients across a broad range of industries achieve better insights about their customers to develop innovative new products and services. He has led dozens of engagements in which his project teams have helped clients:- Gather, prioritize, and interpret customers' underlying wants and needs- Generate ideas for new product concepts- Assess customers habits and practices to prepare for an acquisition- Test the attractiveness of new product concepts- Establish the optimal price point for maximum profitabilityJohn became President & Managing Principal of AMS in June, 2015.
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ManagerInnosight May 2012 - Feb 2013Boston, Massachusetts, Us -
Director Of Customer InsightsVistaprint Apr 2011 - Apr 2012Waltham, Ma, UsLed Customer Insights team for North America, delivering strategic and tactical market research to stakeholders in our North America business unit as well as our Global Marketing organization. Specific major initiatives included:* A comprehensive study of the marketing and printing wants and needs of small- and micro-business customers* A market-sizing study of small- and micro-business customers* An in-depth examination of home and family customers* Market-testing and adoption forecasting of customer loyalty programs* Oversight of regional customer satisfaction measurement, including Net Promoter Score (NPS) calculation* In-depth analysis of customer churn -
Customer Insights ExpertMckinsey & Company Dec 2008 - Mar 2011UsAs an Expert consultant in McKinsey's Americas Marketing & Sales practice, John helped clients solve difficult marketing, innovation, and product development problems. Topics includes strategic segmentation, new product opportunity innovation, market sizing and pricing, new market entry, the effects of marketing touchpoints on the "Consumer Decision Journey". Industry experience includes high-tech and telecom, travel and leisure, and consumer products and services. -
PrincipalApplied Marketing Science, Inc. Jan 2004 - Nov 2008Burlington, Ma, Us
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Marketing AnalystWebct Feb 2002 - Jan 2004Boca Raton, Florida, UsJohn was part of the product marketing team at a mid-stage web company, serving the higher-education academic technology market. He was responsible for primary and secondary market research, analyst relations, product marketing, and sales support. -
Summer AssociateBooz & Company May 2000 - Aug 2000New York, Ny, Us -
ConsultantAccenture Aug 1996 - Aug 1999Dublin 2, Ie
John Mitchell Skills
John Mitchell Education Details
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Nyu Stern School Of BusinessManagement -
Harvard UniversityGovernment
Frequently Asked Questions about John Mitchell
What company does John Mitchell work for?
John Mitchell works for Applied Marketing Science
What is John Mitchell's role at the current company?
John Mitchell's current role is President @ Applied Marketing Science | MBA, CCXP. Expert in using customer insights to develop innovative products and experiences..
What is John Mitchell's email address?
John Mitchell's email address is jm****@****inc.com
What is John Mitchell's direct phone number?
John Mitchell's direct phone number is +178168*****
What schools did John Mitchell attend?
John Mitchell attended Nyu Stern School Of Business, Harvard University.
What are some of John Mitchell's interests?
John Mitchell has interest in Cooking, Skiing, Electronics, Home Improvement, Cycling, Reading, Crafts, Gourmet Cooking, Sports, Woodworking.
What skills is John Mitchell known for?
John Mitchell has skills like Customer Insight, Segmentation, Market Research, Strategy, Marketing Research, Product Development, Marketing Strategy, Voice Of The Customer, Business Strategy, Product Marketing, Qualitative Research, Focus Groups.
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