John Cola Jr Email & Phone Number

East Hartford, Connecticut, United States

Lake Worth, Florida, United States

-Collected, calculated, and entered data for bi-weekly multi-state payrolls for over 700 employees, including 1099 contractors, ensuring accurate and timely processing of payroll information.-Processed payroll taxes accurately and submitted timely remittance to appropriate authorities.-Managed the filing of returns and issuance of W-2 forms, ensuring compliance with federal, state, and local legislation.-Investigated and resolved any payroll discrepancies by collecting and analyzing relevant information.-Prepared comprehensive reports summarizing earnings, taxes, deductions, leave, and nontaxable wages.-Generated payroll deduction vouchers and conducted account reconciliations for accounts payable.-Conducted audits and reviewed entries made by the human resources department for employee maintenance and setups. -Maintained cost codes, pay codes, and pay grade tables for all organizations within the company.-Prepared quarterly state and federal 941s and annual W2s accurately and in compliance with tax regulations.

Boca Raton, Florida, United States

- Overseeing general operation of workspace center- Greeting visitors, answering a high-volume of incoming calls- Coordinating appointments and meetings and managing staff calendar and schedules- Supervising, mentoring, training and coaching office staff and delegating assignments- Purchasing office supplies, equipment and maintain stock levels within budget- Producing reports, and drafting contracts for prospective clients- Processing account receivable’s- Processing billing for current clients

Coconut Creek, Fl

- Directed and controlled payroll and various benefit programs, including 401K, medical, dental and vision packages.- Bi-Weekly scheduling for all FOH departments of 50 plus personnel. - Calling/Conducting Phone calls and Live interviews for potential candidates.- Created/Post Job descriptions on various Job boards.- Conducted onboarding with I-9 Verifications, WOTC Screenings, W-4 Forms, Background Checks. - Created various Training Programs for all positions- Lowered turnover rates in all 3 locations by practicing good hiring practices.- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.- Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.- Developed succession plans and promotion paths for all staff.- Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards. - Managed employee exit interviews and paperwork.

Coconut Creek, Fl

- Ensuring excellent customer service- Complies with all policies, procedures, standards, specifications, guidelines and training programs- Prepared for and executed new menu implementations- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction- Led and directed team members on effective methods, operations and procedures- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties- Correctly calculated inventory and ordered appropriate supplies- Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant

Sunrise, Fl

- Assist managers in covering key leadership shifts- Supports the execution of systems, methods and procedures of all areas in the restaurant- Trained front of house positions at main restaurant- Leads servers, bartenders, and host during shifts- Connect with guest and ensures a positive overall guest experience

Bachelor Of Science (Bs), Hospitality Management

Bachelor Of Science (Bs), Hospitality Administration/Management

Studied Hospitality Management

Associate Of Arts (A.A.), General Studies

Diploma