John Coroneos Email & Phone Number

Charleston, South Carolina Area

Hazlet, Nj

• Diagnosed and resolved website issues (client owns and operates over 2,400 domains and websites) utilizing Google’s Page Speed, YSlow, Firebug, Fiddler, and Chrome developer tools.• Implemented a web based Ticketing/Knowledge Base solution that is used extensively by over 500 end users in (40) forty offices, located in (12) twelve states around the US.• Planned and implemented an open source imaging solution utilizing Clonezilla. Created and tested base images for multiple… Show more • Diagnosed and resolved website issues (client owns and operates over 2,400 domains and websites) utilizing Google’s Page Speed, YSlow, Firebug, Fiddler, and Chrome developer tools.• Implemented a web based Ticketing/Knowledge Base solution that is used extensively by over 500 end users in (40) forty offices, located in (12) twelve states around the US.• Planned and implemented an open source imaging solution utilizing Clonezilla. Created and tested base images for multiple Desktop/Notebook configurations.• Deployed, imaged, and repaired Servers/Desktops/Notebook computers of all makes and models.• Developed all end user training materials, and executed a “Train the Trainer” company wide training program. Show less

Charleston, South Carolina Area

• Acted as main point of contact for the enterprise help desk by coordinating tasks and events.•Acted as main point of contact for the enterprise help desk by coordinating tasks and events.•Administered corporate network/server infrastructure, which included MS Active Directory services, IIS, DNS, File & Print services, AVG Cloud, and Smarter Mail IMAP server.•Administered multiple Google Apps instances, including Vault E-Discovery/Spam/Virus protection.•Deployed, imaged and… Show more • Acted as main point of contact for the enterprise help desk by coordinating tasks and events.•Acted as main point of contact for the enterprise help desk by coordinating tasks and events.•Administered corporate network/server infrastructure, which included MS Active Directory services, IIS, DNS, File & Print services, AVG Cloud, and Smarter Mail IMAP server.•Administered multiple Google Apps instances, including Vault E-Discovery/Spam/Virus protection.•Deployed, imaged and repaired servers, desktops and notebook computers.•Administered and maintained corporate VPN server. Show less

Charleston, Sc

•Provided in-depth technical support to client’s system administrators, hosting providers, and ISP’s in the troubleshooting of Blackbaud’s NetCommunity, and Raiser’s Edge integration; MS SQL, IIS, MS Server 2003/2008, and Network Services.•Diagnosed and resolved clients Website/Webpage issues, utilizing the following diagnostic utilities: Fiddler, Fiddler Cap, Firebug, Google Page Speed, and built-in web browser developer tools.•Authored and published numerous Clarify Knowledge Base… Show more •Provided in-depth technical support to client’s system administrators, hosting providers, and ISP’s in the troubleshooting of Blackbaud’s NetCommunity, and Raiser’s Edge integration; MS SQL, IIS, MS Server 2003/2008, and Network Services.•Diagnosed and resolved clients Website/Webpage issues, utilizing the following diagnostic utilities: Fiddler, Fiddler Cap, Firebug, Google Page Speed, and built-in web browser developer tools.•Authored and published numerous Clarify Knowledge Base solutions. Show less

Keyport, Nj

Information Technology services administrator, for the management and delivery of administrative and instructional information services, the integration of technology in the classroom, workstation environments, network infrastructure, technical support, and training. • Established, administered and enforced the district’s Web Filtering, Network, Desktop, Internet Security policies & procedures, including student & faculty AUP’s (Acceptable Use Policies) to ensure CIPA compliance, and… Show more Information Technology services administrator, for the management and delivery of administrative and instructional information services, the integration of technology in the classroom, workstation environments, network infrastructure, technical support, and training. • Established, administered and enforced the district’s Web Filtering, Network, Desktop, Internet Security policies & procedures, including student & faculty AUP’s (Acceptable Use Policies) to ensure CIPA compliance, and preserve the district’s E-Rate funding.• Developed instructional materials, such as How-To-Guides for software and online research materials, for use by students & teachers.• Assisted teachers and their students in solving technical issues as they integrated technology into their classrooms, as well as enhancing personal productivity as it pertained to their courses.• Developed media, web and print resources that supported Just-In-Time learning.• Reduced end user call back rate by 35 % through accurate assessment of root causes of technical issues and consistent implementation of appropriate solutions.• Managed the installation and configuration of complete overhaul and upgrade of district’s server infrastructure: (APC Net Shelter Rack Enclosures, APC Switched PDUs, and HP Proliant Servers). • Implemented, and managed MS Exchange Server 2007 Organization; migrated all mailboxes from existing First Class email server. Deployed MS Outlook 2007/2010 and delivered MS Outlook training district wide.• Administered and maintained the district’s server infrastructure, including all hardware, operating systems and enterprise software. MS Active Directory services, DNS, DHCP, File & Print Services, Group Policies, End Point Protection, Workstation Imaging, and Backup Solutions.• Piloted, implemented, and managed the district’s sizeable N–Computing virtualization deployment. • Piloted, implemented, managed Google Apps for Education solution district wide. Show less

Hazlet, Nj

Provide, design and implementation of IT services, to small and medium sized businesses in a wide range of industries.• Designed, installed and configured numerous server, workstation, and enterprise software solutions.• Designed and implemented multiple Microsoft Exchange Server 2003/2007 Organizations, including MS Active Directory services, DNS, OWA, Mobile access, and backup solutions.

New York, Ny

Administered and maintained the operational readiness of the company’s Microsoft server infrastructure; MS Active Directory services, MS Exchange 2000/2003, DNS, File & Print services, DHCP, Symantec Corporate Antivirus, Trend Micro, Blackberry & Fax solutions, over 1,000 server based trader workstations, and critical trading applications.• Administered 1,000+ server based trader workstations, and critical trading applications.• Administered/Maintained the operational readiness of… Show more Administered and maintained the operational readiness of the company’s Microsoft server infrastructure; MS Active Directory services, MS Exchange 2000/2003, DNS, File & Print services, DHCP, Symantec Corporate Antivirus, Trend Micro, Blackberry & Fax solutions, over 1,000 server based trader workstations, and critical trading applications.• Administered 1,000+ server based trader workstations, and critical trading applications.• Administered/Maintained the operational readiness of the company’s MS server infrastructure.• Administered the company’s Blackberry (BES) & Right Fax solutions• Migrated existing NT4 domain to MS 2000 Active Directory services domain then to 2003.• Migrated MS Exchange 5.5 to Exchange 2000 organization, then to 2003 organization.• Significantly reduced workstation setup time by developing a disk cloning procedure to streamline OS implementation and security properties configuration.• Administered, and monitored, the company’s MS Exchange 2000/2003 Organization, which included five clustered exchange mailbox, two OWA servers, which housed over 200 GB of company email.• Provided the Help Desk a 2nd level support escalation point on all IT issues. Show less

Edison, Nj

Provide consulting services for fortune 500 companies, in a wide range of industries; including BMW and Datek online. Direct and manage teams of consultants in a variety of engagements. • Managed a team of 20 consultants which successfully completed an elaborate desktop migration of over 800 existing workstations to new dell desktops. All applications, user data, and user profile preferences were migrated and tested. • Directed and managed help desk team made up of five consultants;… Show more Provide consulting services for fortune 500 companies, in a wide range of industries; including BMW and Datek online. Direct and manage teams of consultants in a variety of engagements. • Managed a team of 20 consultants which successfully completed an elaborate desktop migration of over 800 existing workstations to new dell desktops. All applications, user data, and user profile preferences were migrated and tested. • Directed and managed help desk team made up of five consultants; while providing them an escalation point for all 2nd & 3rd level support issues at BMW corporate offices. Show less

Charleston, South Carolina Area

Manage two service departments, for retail computer chain. Supervised 7 PC technicians in the build out of new PC’s, the installation & configuration of peripheral devices, troubleshooting and repair of all operating system, application software and hardware related issues. • Diagnosed/Troubleshot 1,000’s of PC’s and notebook computer systems of all makes and models.

Charleston, South Carolina Area

• Provided classroom instruction on three different naval courses. • Developed and created additional courseware for each course. • Managed and ensured on going performance of the computer network. Conducted training on equipment and software utilizationKey Accomplishments/Achievements:• Awarded the Navy’s Master Training Specialist designation.• Received Distinguished Instructor Award.• Appointed to the rate of Machinist’s Mate First Class• Appointed… Show more • Provided classroom instruction on three different naval courses. • Developed and created additional courseware for each course. • Managed and ensured on going performance of the computer network. Conducted training on equipment and software utilizationKey Accomplishments/Achievements:• Awarded the Navy’s Master Training Specialist designation.• Received Distinguished Instructor Award.• Appointed to the rate of Machinist’s Mate First Class• Appointed Automatic Data Processing Security Officer• Received Good Conduct Award Show less

Charleston, South Carolina Area

• Performed maintenance, and repairs, on a wide range of pumps and associated equipment. Key Accomplishments/Achievements:• Awarded Navy Achievement medal.• Awarded Letter of Commendation.• Awarded Enlisted Surface Warfare Specialist (ESWS).• Received Good Conduct Award.

Bahrain

• Performed maintenance, and repairs, on a wide range of pumps and associated equipment. Key Accomplishments/Achievements:• Awarded Navy Achievement medal.