John Cuenca Email & Phone Number

Technology consultant with extensive experience in supporting leading-edge hardware technologies. Over 15 years of experience providing customer, reseller and user support, collaborating with R&D and marketing to feature new products at tradeshows and customer events, developing and delivering technical training. Developing product support programs, ensuring products are of high quality and meet government and industry standards. Implementing, managing and maintaining data centers. Excellent organizational skills and problem solver with strong troubleshooting skills. Experienced in working with internal and external partners and customers at all levels.contact details:jcuenca813@gmail.comSpecialties: * Customer service oriented * Excellent organizational skills and problem solver with strong troubleshooting skills * Support R&D, marketing and delivery labs: product integration, testing, upgrades, installation and training * MCSE Windows Server 2003, Windows server and client OS installation and configuration* Hewlett-Packard Proliant and Blade servers, Pavilion and Compaq PC and laptops * Manage and maintain data centers