John Munro 💭

John Munro 💭 Email and Phone Number

SVP Product and Customer Success @ Safeguard Equipment
Spokane, WA, US
John Munro 💭's Location
Spokane-Coeur d'Alene Area, United States, United States
About John Munro 💭

John is a growth-oriented executive with more than 20 years experience building, leading, and inspiring teams to reach potential beyond their expectations. He focuses on a simple philosophy that: inspired, happy teams create inspired, happy customers. John has the ability to align organizations, strategic partners, and customers around an inspiring vision of a future state leading to outcomes that serve everyone involved. His obsessive focus on internal and external customer experience has created record growth and organizational transformation resulting in consistent top decile venture outcomes and EBITDA for shareholders. John is an expert communicator committed to integrating technology driven offerings and processes that create fundamental enduring change while increasing customer satisfaction. Whether delivering SaaS products or technology enabled services for a venture backed or bootstrapped organization, John brings the same enthusiasm for aggressive problem solving and continuous innovation and improvement.His specialties include: startups, turn-arounds, organization alignment, transformation change, mentor leadership, M&A, fundraising, FinTech, SaaS, eDiscovery, data preservation and analytics, computer forensics, predictive coding, machine learning, litigation.

John Munro 💭's Current Company Details
Safeguard Equipment

Safeguard Equipment

View
SVP Product and Customer Success
Spokane, WA, US
Employees:
30
John Munro 💭 Work Experience Details
  • Safeguard Equipment
    Svp Product And Customer Success
    Safeguard Equipment
    Spokane, Wa, Us
  • Ascent Spring Partners
    Managing Partner
    Ascent Spring Partners Sep 2022 - Present
    Ascent Spring Partners was founded by John Munro with the goal of providing one seller with the opportunity to realize the benefits of his or her life’s work.My goal is to acquire and personally operate one enduringly profitable business for the long term.After more than 20 years leading and growing small businesses, I have raised a fund with the sole purpose of acquiring and operating a single $5 to $50M business. I am backed by world-class current and former CEOs who have been in your and my shoes and investors who have supported the successful operation and growth of hundreds of businesses. Entrepreneurship is hard and your effort to grow and sustain your business should be rewarded. My track record leading organizations combined with my advisors and investors support should provide you with peace of mind that comes from knowing that your organizations legacy will not simply be protected but will continue to thrive long into the future.
  • Theraspark
    Advisory Board Member
    Theraspark 2022 - Present
    We are changing the conversation about ADHD, Dyslexia, and related conditions. By delivering cutting edge digital solutions that highlight strengths while mitigation weaknesses, TheraSpark users thrive where many thought they couldn't.
  • Impact Discovery
    Ceo / Founder
    Impact Discovery 2016 - Present
  • Chargeback
    Chief Executive Officer
    Chargeback 2019 - Sep 2022
    Salt Lake City, Utah, Us
    Acquired by Sift - Chargeback is a Utah-based industry leading software company that helps merchants automate dispute management. This technology-driven solution leverages API's, plugins and other integrations to maximize the recovery of revenue lost to customer disputes and fraud.
  • Chargeback
    Chief Operating Officer
    Chargeback 2018 - 2019
    Salt Lake City, Utah, Us
  • Blackstone Discovery
    Vice President - National Markets
    Blackstone Discovery 2016 - 2018
    Palo Alto, Ca, Us
  • Heyzook Llc
    Chief Operating Officer / Cofounder
    Heyzook Llc 2016 - 2017
  • Discovia (Acquired By Lighthouse Ediscovery)
    Vp, Managed Services Operations
    Discovia (Acquired By Lighthouse Ediscovery) 2015 - 2016
    Acquired by Lighthouse eDiscovery
  • Orange Legal Technologies
    Coo / Vp Of Operations And Client Services
    Orange Legal Technologies 2013 - 2015
    Salt Lake City, Utah, Us
    Acquired by Xact Data Discovery (Clearview Capital) - OrangeLT™ is a leading provider of electronic discovery technology and services for law firms and corporations. Having served over 1,000 clients since inception and with over 250 clients leveraging the OneO® Discovery Platform since its introduction, OrangeLT has worked with some of the world’s most well known corporations and law firms and has been recognized in leading analyst and media publications from such organizations as Gartner, IDC, 451 Research, Inc. Magazine and Forbes.SpecialtiesSaaS, eDiscovery, Electronic Discovery, ESI, Analytics, Processing, Review, Production, Contract Review, Consulting, Data Collections, Computer Forensics
  • Orange Legal Technologies
    Vp And Managing Partner - Pacific Northwest
    Orange Legal Technologies 2007 - 2013
    Salt Lake City, Utah, Us
  • Orange Legal Technologies
    Director Of Esi Services
    Orange Legal Technologies 2005 - 2010
    Salt Lake City, Utah, Us
  • Orange Legal Technologies
    General Manager
    Orange Legal Technologies 2005 - 2008
    Salt Lake City, Utah, Us
  • Lighthouse Ediscovery
    Director Of National Technology
    Lighthouse Ediscovery 2003 - 2005
    Seattle, Wa, Us
  • Chameleon Data Corporation
    Technology Project Manager
    Chameleon Data Corporation 2001 - 2003

John Munro 💭 Skills

Litigation Support Document Review Computer Forensics Litigation Legal Assistance Management Document Management Strategic Planning Consulting Esi Trials Project Management Inspiring Teams Corporate Law Transformational Change Profit Growth Mentoring Databases Saas Expert Witness Outsourcing E Discovery Professional Services Process Redesign Forensic Analysis Software As A Service Litigation Management Analytics Change Management Strategic Alliances Revenue And Profit Growth E Discovery Consulting

John Munro 💭 Education Details

  • Washington State University
    Washington State University
    Management Information Systems

Frequently Asked Questions about John Munro 💭

What company does John Munro 💭 work for?

John Munro 💭 works for Safeguard Equipment

What is John Munro 💭's role at the current company?

John Munro 💭's current role is SVP Product and Customer Success.

What is John Munro 💭's email address?

John Munro 💭's email address is jo****@****elt.com

What is John Munro 💭's direct phone number?

John Munro 💭's direct phone number is +150957*****

What schools did John Munro 💭 attend?

John Munro 💭 attended Washington State University.

What skills is John Munro 💭 known for?

John Munro 💭 has skills like Litigation Support, Document Review, Computer Forensics, Litigation, Legal Assistance, Management, Document Management, Strategic Planning, Consulting, Esi, Trials, Project Management.

Who are John Munro 💭's colleagues?

John Munro 💭's colleagues are Lou Gust, Shayne Craig, Brandon Bledsoe, Chase Brown, Colton Latting, Silas Van Natter, Jennifer Mitchell.

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