John Doyle Email & Phone Number

Dublin, IE

Dublin, County Dublin, Ireland

• Analysing large datasets in GCP to create a bespoke data source for use for ROI Operations teams.
• Created customised reporting to utilize data for monitoring compliance with processes.
• Providing insights that identified key areas for improvement across the business.
• Collaborated with stakeholders from various departments on a daily basis.
• Took lead for the Direct RTM on business projects to ensure that they were implemented as expected.
• Assisted in the integration of… Show more

• Developing and refreshing performance-based incentive models to reward staff fairly in a constantly changing business environment.
• Managing an annual budget of €1.5million while using a balanced approach to manage conflicting stakeholder KPIs/interests.
• Delivering quality Orientation/Induction briefings to new hire groups of up to 20 while refreshing existing agents on commission models.
• Forecasting, analysis, decision support, identification of commercial risks, and… Show more
• Forecasting, analysis, decision support, identification of commercial risks, and implementation of mitigation actions utilising approved processes and tools to support all elements of the business.
• Act as project manager for projects/product restructures to ensure seamless absorption into our incentive models.

Dublin

Handling inbound residential sales calls from existing customers. Re-selling the Sky brand to customers and up-selling Sky products including Digital T.V., Broadband and Talk packages. From July 2015 I also took on a new task as Broadband Retention Specialist. Outbound calls to customers wishing to cancel their broadband subscription. Doing my upmost to.

Handling business to business sales via telesales. Selling digital products which include but not limited to mobile web space for SME's, directory listings and other products as our clients add them.

Static Security Guard: Monitoring CCTV of Darndale Belcamp Village Centre. Patrolling Village Centre and Car park. Opening up in the morning and locking the Centre at night. I also worked as a lone guard, checking the building every hour and phoning the control room.

Coolock

I have started up my own newspaper delivery business. I have a customer base of 145 customers’ a day 5 days a week.

Dublin Airport

Security screening passenger’s baggage before boarding an aircraft. Super out of gauge porter, testing level 2 and level 3 baggage x-ray machines. Helping with the needs of passenger’s with reduced mobility.

Donnycarney, Dublin

Key holding, bar staff and bar manager duties. Dealing with customers. Handling cash transactions. Training in new staff. Cashing up at the end of the day and locking up the clubhouse.

Glasnevin, Dublin

Picking orders from warehouse, loading vans and delivering stock around Dublin and surrounding areas

Glasnevin, Dublin

Picking orders from warehouse, loading vans and delivering stock around Dublin and surrounding areas

Dublin, Ireland

Door to door sales. Setting and reaching targets. Cold calling to potential customers and explaining how the product would benifit them. Training in new staff

Clarehall, Dublin

Interacting with customers, dealing with cash and credit card transactions, receiving deliveries and merchandising of stock.

Swords, Co. Dublin

Interacting with customers, dealing with cash and credit card transactions, receiving deliveries and merchandising of stock.

Fetac Level 5 Certificate, Sports Stadium Safety Steward, Fetac Level 5 Certificate

Fetac Level 5 Certificate, Computer Networks And Systems, Fetac Level 5 Certificate

During this course i also completed E.C.D.L. which has given me the skills to use all of Microsoft Office Tools in detail.