John Boone Email and Phone Number
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John Boone personal email
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Professional Experience:• Systems Administration: I've managed and optimized complex IT infrastructures, including vCenter and domain controllers, with a focus on ensuring stability and security. My role has involved both day-to-day maintenance and strategic improvements.• Scripting and Automation: PowerShell is my go-to tool for automating tasks and managing Active Directory. I take pride in crafting scripts that enhance performance and tackle complex problems, always eager to explore new ways to streamline processes.• Support and Troubleshooting: I thrive on resolving intricate issues and handling high-volume support. Whether it’s managing VDI environments or troubleshooting OS and browser problems, I’m dedicated to keeping systems running smoothly.• Project Management: Leading projects from start to finish is one of my strengths. I enjoy collaborating with teams, achieving successful outcomes, and continuously refining processes to drive improvements.Home Lab Projects:• Home Infrastructure: My home lab is a playground for my technological curiosity. I manage a sophisticated setup with Unraid, ESXi, domain controllers, and a virtual router, all secured with pfsense and VLANs. It’s a hands-on way for me to learn and experiment with new technologies.• Web and Database Management: Running personal websites and databases like WordPress and MariaDB allows me to delve deeper into web and data management. I also use Bitwarden for secure password management, complemented by Google Authenticator for added protection.• Development and Experimentation: I channel my passion for learning into my GitHub repository, where I share and develop scripts, functions, and tools. This platform is where I experiment, innovate, and continuously push the boundaries of what I know.My journey in both my professional career and home projects is driven by an unrelenting curiosity and a commitment to lifelong learning. I’m always eager to tackle new challenges, explore emerging technologies, and grow in my field.
Hobby Lobby
View- Website:
- hobbylobby.com
- Employees:
- 9044
-
System AdministratorHobby Lobby Mar 2023 - PresentOklahoma City, Oklahoma, United States• Manage VMware Horizon infrastructure, including golden image creation for various pools, pool configuration for different workloads, Unified Access Gateway (UAG) for secure access, and vCenter operations to support the Horizon environment.• Implemented and configured ManageEngine ADAudit and Exchange Reporter for two separate domains, providing insights into issues such as excessive account login attempts, permission changes, and other security-related events.• Designed and deployed a two-tier PKI solution across two domains, integrating with existing infrastructure to issue certificates for machine authentication and internal web applications.• Created PowerShell scripts and modules to automate tasks like virtual machine provisioning, Active Directory group updates, audit reporting, and repetitive processes like moving computers to specific OUs and setting registry keys across hundreds of Windows clients. Developed a solution to clean up old static VMs in Horizon by querying AD to identify and remove devices associated with inactive accounts.• Deployed SQL Server environments for storing and retrieving application data for various applications.• Developed comprehensive documentation for solutions to ensure support teams can troubleshoot effectively and address issues with minimal escalation.• Collaborated with vendors to deploy proof-of-concept solutions, evaluating their products’ benefits and providing feedback for future consideration.• Designed and implemented tailored Group Policy Objects (GPOs) to secure kiosk devices and configure specialized workloads, balancing security with usability.• Mentored interns and junior staff, assigning hands-on projects, teaching best practices, and fostering their confidence and technical skills. -
It Systems Technician (Level 3)Saic Nov 2021 - Mar 2023Oklahoma City, Oklahoma, United States• Resolved system issues by leveraging log analysis and vendor support, and when these measures failed, reimaged machines to restore functionality. • Collaborated with vendors, such as Adobe for licensing issues and Dell for hardware repairs, ensuring minimal downtime and effective problem resolution. • Used PowerShell to automate complex tasks such as querying Active Directory objects, modifying user and device properties, and retrieving challenge keys for offline Adobe installations across multiple Windows clients, streamlining administrative processes. • Handled tickets from support teams across the environment, addressing issues like hardware failures or migrating out-of-service clients (e.g., Windows 7 to Windows 10). Worked with application teams to ensure compatibility during migrations. • Created technical documentation for support teams, such as guides for automating device information retrieval and resolving common application errors, reducing disruptions and improving team workflows. -
It Support Specialist (Tier 2)Saic Oct 2020 - Nov 2021• Installed and configured applications ranging from essential tools like Notepad++ to complex software like AutoCAD and proprietary in-house applications. Documented detailed configuration steps and created user-friendly guides to assist end-users and support teams effectively. • Diagnosed and resolved networking issues, such as DNS misconfigurations and DHCP conflicts, often caused by reimaging processes that created duplicate DNS records. • Worked closely with security and application approval teams to ensure exceptions were in place for applications like AutoCAD, which required regular updates with new releases. • Took ownership of undocumented issues escalated from Tier 1, developing new documentation and sharing solutions with support teams for future reference. Escalated unresolved problems to higher tiers when necessary to ensure timely resolution. -
It Help Desk Technician ISaic Jun 2015 - Oct 2020Somerset, Ky• Provided frontline support for Windows systems, diagnosing issues using Event Viewer and application-specific logs to resolve documented and undocumented problems. Consistently went above and beyond to find solutions to critical user issues. • Supported VMware Horizon by resetting virtual desktops, resolving connectivity issues, and troubleshooting login problems. Used instant clone technologies to rebuild machines and reattach static disks automatically. • Processed file share access requests, managing permissions through Active Directory and preventing scope creep by ensuring permissions were vetted and approved. • Created comprehensive troubleshooting guides and step-by-step documentation, including detailed solutions for restoring connectivity during VPN outages, which became widely adopted across teams for resolving common remote access issues. Developed a widely used technical document for resolving account lockouts by testing and leveraging secondary VPN tunnels, especially during the early days of remote work. • Gained foundational experience with Azure Active Directory performing user provisioning tasks, learning cloud-based administration tools, and providing account specific tasks that were synced from On-Prem AD to Azure in the hybrid environment.
John Boone Skills
John Boone Education Details
Frequently Asked Questions about John Boone
What company does John Boone work for?
John Boone works for Hobby Lobby
What is John Boone's role at the current company?
John Boone's current role is System Administrator.
What is John Boone's email address?
John Boone's email address is bo****@****aic.com
What schools did John Boone attend?
John Boone attended Western Kentucky University, Somerset Community College.
What are some of John Boone's interests?
John Boone has interest in Computers, Learning, New Technologies, Health, Children, Friendships, Education, Environment, Science And Technology, Human Rights.
What skills is John Boone known for?
John Boone has skills like Voip, Network Security, Security Management, Information Assurance, Computer Hardware, Computer Proficiency, Computer Maintenance, Computer Security, Networking, Social Networking, Wireless Networking, Wireless Security.
Who are John Boone's colleagues?
John Boone's colleagues are Tim Anderson, Jesse Martinez, Hailey Nunley, Jeremy Fox, Kaylee Segura, James Schwall, Sarah Nicolay.
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