John Mahoney Email & Phone Number

Philadelphia, Pennsylvania, United States

In April of 2021 I was promoted to Project Manager. As a Project Manager I took ownership of every project I was on. The role of a Project Manager was to locate all underground utilities using a variety of equipment. This equipment included an electromagnetic transmitter and receiver, ground-penetrating radar, metal detection equipment, and many others. All discovered utilities were then mapped with a GPS geode. This map – along with a report – were then compiled and sent to the client.

Philadelphia, Pennsylvania, United States

My role at GPRS consisted of utilizing schematic prints from the Philadelphia Water Department to locate water and sewer lines, then mark them for customers. Once showing myself capable in this role, my manager began training me to take on a role as Project Manager.

Bryn Mawr, Pa

After proving myself capable at both of these junctures, I was given the opportunity to transfer to another store that saw more transactions than my home store as that store's new manager. I was able to help that store increase their average transaction value by 10% while simultaneously cleaning the store and helping appear more welcoming to customers.

Paoli, Pa

Upon getting promoted to Store Manager, I was responsible for the day-to-day operations and success of the store. I was responsible for leading the team in making sales goals, coaching the team to help them improve, and facilitating training sessions and team meetings. In order to build I team, I was responsible for hiring new staff members and training them on proper procedures. During the month of October 2018 I was asked by my District Manager to be acting Store Manager of the busiest store in our District (located in Philadelphia) while also continuing to run my own. In this time I was able to turn the store around from missing their sales goal by 22% to beating their sales goal by 15%. I was able to lead this team in completing many tasks around the store they had fallen behind in, as well as improving their customer interactions and ability to up-sell to these same customers. After this success, I was asked by my District Manager to again cover a second store while running my own - this time the second busiest store in our district located in Bala Cynwyd, PA - for a two month period starting in February of 2019. Once this two month period was concluded, I was offered a full-time position managing a higher volume store than my original home location in Paoli, PA. I gladly accepted this position and have since helped this store become profitable and increased the store's sales by 2% on the year.

Paoli, Pa

After three months as a keyholder I proved myself capable and was promoted to Assistant Manager. As the Assistant Manager, much of my duties were the same. There were a few exceptions, however. This includes planing events with Wellness Partners, finding fairs and conventions to set up tables with, and having a much bigger hand in managing the store's performance (for example, training Health Enthusiasts; correcting errors; managing reports sent to our District Manager, Regional Manager, Loss Prevention Supervisor, and Corporate Headquarters).For a three-month period our store was without a Store Manager. During this time, I acted as an interim Store Manager, taking on all the duties and responsibilities a Store Manager would need to take on to keep the store running in our day-to-day activities. This included taking conference calls, managing staff growth, receiving policies from corporate and making sure they were implemented, formulating plans to increase our sales and transaction values, creating schedules for the staff, and many more small tasks.

Paoli, Pa

I started with The Vitamin Shoppe as a keyholder. As a keyholder I was a shift supervisor. I was responsible for opening and closing the store - including counting the registers, preparing the cash deposit, supervising 1-2 health enthusiasts. I would also help customers find the supplements which best fit their life styles, as well as accept shipments and work stock out onto shelves.

Jenkintown, Pennsylvania

As a Home Energy Consultant for IGS Energy, I was given a territory in which I was solely responsible for. My role entailed walking door to door and helping customers switch electric and gas suppliers to receive a fixed rate, as well as selling home services protection plans. This position involved hours of walking in all manners of weather and working independently from coworkers, though we still supported one another remotely throughout the day.

Fall River, Ma

As the Forestry Assistant, I had many responsibilities. The program I worked under was a joint program between the Massachusetts DCR and the Massachusetts Executive Office of Energy in order to help renters and homeowners save money on their energy bills by planting trees. The process would start with visiting with the homeowners to help them determine which trees were best for their yards and homes, and drawing planting diagrams for the crew to use upon planting. I was also responsible for supervising the crew of up to 8 laborers who were planting these trees. After the jobs completed, it was my duty to plot the location of the trees we planted in GIS software.

Boston, Ma

As a Home Energy Advisor I performed comprehensive home energy assessments as part of the Mass Save Program. This entailed communicating with customers how to best improve the energy efficiency of their homes. I would check insulation levels, test heating equipment, and operate an infrared camera to determine air leakage. If there were improvements to be made in the home, I had to explain how this could be done and help them find the best course of action for the customer. This often consisted of selling insulation.

Woonsocket, Ri

As an insulation installer, I did more than just installing insulation in private residences. I also performed diagnostic tests of the home including testing heating equipment to verify it was capable of handling the change in air flow in the home, and perform a blower door test to check the amount of air infiltration in the home. I was tasked with driving the commercial box truck in and around Greater Boston where all of our equipment was kept.

Braintree, Ma

As an insulation installer, I did more than just installing insulation in private residences. I also performed diagnostic tests of the home including testing heating equipment to verify it was capable of handling the change in air flow in the home, and perform a blower door test to check the amount of air infiltration in the home. I was tasked with driving the commercial box truck in and around Greater Boston where all of our equipment was kept.

Avon, Ma

As a Light Service Technician I performed many tasks no matter the weather. These tasks included: changing flat tires; performing a "lock-out" (unlocking a vehicle when the keys were locked inside); jump-starting vehicles. This always involved communicating with the member as to what the issue with their vehicle was, and what needed to be done to fix it. Sometimes it was necessary to have the vehicle towed, which would often times upset the customer. After each call, I then needed to relay information on to dispatch so they knew how the issue had been resolved.

Bangor, Maine Area

At Blockbuster I started out as a Customer Service Representative. After a few months, a Shift Supervisor position opened up and was offered to me by my manager directly. I had several responsibilities as a Shift Supervisor. On a typical shift, I would supervise 1-3 staff members. During these shifts, I would also be required to work a cash register and settle any customer disputes. When opening the store I would disarm the security alarm and make cash deposits to the bank. At the end of the business day, I would prepare cash deposits to be dropped off in the morning at the bank and arm the security alarm.

Bangor, Maine Area

Help customers find products. Stock shelves. Unload delivery truck.

Canaan/Skowhegan, Me

As Assistant Park Manager, I would supervise 2-4 other staff members during a shift. A large portion of the day was spent taking the site fees at the gate. I would also be responsible for performing grounds maintenance (mow lawns, clean bathrooms, rake beach). While doing all this, I would be required to monitor visitors and make sure they obey the rules, asking visitors to leave if necessary.

Unity, Me

As a shift supervisor at the Student Activity Center for my college, I was responsible for supervising 1-3 staff members. We would serve as short-order cooks and also be responsible for serving beer at the bar. At close, I would assist in cleaning the dining area and the kitchen, as well as preparing the cash deposit, and locking the building up.

Bachelor'S Degree, Parks, Recreation, & Ecotourism

Activities and Societies: Fencing Club - Treasurer 2006-2008; President 200-2009 Medieval Studies Club - Vice President 2009-2010.

High School, Natural Resource Management

Activities and Societies: School Newspaper - 2002-2005 Editor of School Newspaper - 2004-2005 Massachusetts State Enviro-thon 2003 FFA.