John Enock

John Enock Email and Phone Number

Senior Platform Support Engineer @ IP Integration
reading, reading, united kingdom
John Enock's Location
Stevenage, England, United Kingdom, United Kingdom
John Enock's Contact Details

John Enock personal email

n/a
About John Enock

An experienced Technical Support Engineer possessing strong skills in Windows Server and applications, enterprise networks, VMware and Hyper V virtualized environments, cloud computing with specialty in Azure, AWS and Office 365, enterprise backup and DR solutions using Veeam, IP telephony, mobile device management, systems and information security, IT Project management and delivery, IT field work, excellent end user support skills. A highly motivated, versatile and results oriented team member able to perform effectively under pressure. Possesses effective communication skills and ensures deadlines, budgets and SLAs are met. Seeks to further my career supporting IT infrastructures and systems and providing excellent customer experience.

John Enock's Current Company Details
IP Integration

Ip Integration

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Senior Platform Support Engineer
reading, reading, united kingdom
Employees:
116
John Enock Work Experience Details
  • Ip Integration
    Senior Technical Support Engineer
    Ip Integration Jun 2022 - Present
  • Cisco
    Customer Support Engineer - Cloud Security
    Cisco Feb 2022 - Jun 2022
    London, United Kingdom
    DNS Layer securitySecure Internet Gateway (SIG)Secure Web Gateway (SWG)Cloud delivered Firewall (CDFW)Cisco Umbrella Roaming ClientCisco Umbrella Roaming Module for AnyConnectCloud LockCloud Security Connector
  • Ip Integration
    Senior Engineer
    Ip Integration Nov 2019 - Jan 2022
    London, England, United Kingdom
    Providing 3rd Line IT Support to clients of our Managed Services. Physical and virtual servers deployment and maintenance. Installing, managing and monitoring networked equipment including Cisco, Juniper and HP switches, routers and firewalls, Monitoring, managing and providing support on Autotask ticketing system. Providing Azure and Office 365 support. Providing infrastructure and cloud support for our Desktop-as-a-Service cloud platform built on Citrix infrastructure. Deploying and managing 3CX telephony infrastructure. Network and infrastructure monitoring with Auvik. Remote Desktop Services (RDS) deployment and management. Windows Server 2019, 2016, 2012R2, 2008R2, 2008. Office 2019, 2016, 2013, 2010. Windows 10, 7. PowerShell scripting. Mentoring and very good work relationship with colleagues.
  • Managed Networks
    Senior Engineer
    Managed Networks Mar 2017 - Oct 2019
    London, United Kingdom
    Managed Services Provider supporting over 500 user base. Network infrastructure deployment and server support. IT project delivery. Clients support. Troubleshooting and fixing clients and customer IT issues. Onsite consulting engineer at clients sites. Equipment and site decommissioning. Network and information security. Telephony support on 3CX. Azure and Office 365 support. Server 2019, 2016, 2012 R2, 2012, 2008R2. Windows 10, Windows 7. Ubuntu Linux, IT services and systems documentation. Client support including remote and onsite onboarding. Mentoring and supporting colleagues.
  • Rnib
    It Field Engineer (South England)
    Rnib Mar 2015 - Mar 2017
    London, United Kingdom
    Responsible for technical support for offices and institutions of Action for Blind People (AFBP) and Royal National Institute of Blind People (RNIB) in South England.
  • Action For Blind People
    Ict Field Officer
    Action For Blind People Jan 2010 - Mar 2015
    London, United Kingdom
    Provide 3rd line support to over 500 users using Windows server 2008/2003 infrastructure. Configure and support messaging on MS Exchange 2010/2003. Planned, configured and managed physical and virtual servers using VMWare infrastructure. Configured and maintained Active Directory. Monitored server operating systems, Installed and maintained server hardware. Provided network installation and troubleshooting support. Built custom desktops/laptops. Manage system/data backups. Supported VoIP and Alcatel phone systems. Carried out office moves and installations at new sites. Used Cherwell and Heat systems to record and resolve incidents. Compilation/maintenance of inventory of hardware and softwareManged projects
  • Awaiting Eyes Foundation
    It Technician
    Awaiting Eyes Foundation Sep 2009 - Dec 2009
  • Pharmacists Council Of Nigeria
    Computer Analyst
    Pharmacists Council Of Nigeria May 2004 - Sep 2009

John Enock Skills

Windows Server Active Directory Servers Project Management Customer Service Hardware Microsoft Office Microsoft Exchange Troubleshooting Change Management Leadership Vmware Management System Administration Heat Landesk Checkpoint Cisco Voip Voip Technical Support Hyper V Windows Virtualization Vmware Infrastructure Prince2 Citrix It Management Software Installation Networking Public Speaking Wan Sage Accounts Symantec Backup Teamviewer Windows Server 2008/2003/2000 Exchange 2003/2007/2010 Lan Desktop Support Switches And Routers Cat 5e Cabling Cherwell Microsoft Hyperv Freenas Mobile Deceive Management

John Enock Education Details

Frequently Asked Questions about John Enock

What company does John Enock work for?

John Enock works for Ip Integration

What is John Enock's role at the current company?

John Enock's current role is Senior Platform Support Engineer.

What is John Enock's email address?

John Enock's email address is jo****@****o.co.uk

What schools did John Enock attend?

John Enock attended The Open University, University Of Uyo, Nigeria.

What are some of John Enock's interests?

John Enock has interest in Health.

What skills is John Enock known for?

John Enock has skills like Windows Server, Active Directory, Servers, Project Management, Customer Service, Hardware, Microsoft Office, Microsoft Exchange, Troubleshooting, Change Management, Leadership, Vmware.

Who are John Enock's colleagues?

John Enock's colleagues are Nitesh Patel, Viktoria Mak, Jay O'leary, Hemant Patel, Aaron. Spackman, Natalie Walker, Andrew Gouveia.

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