John Rafferty Email & Phone Number

United States

San Clemente, CA; Haverhill, MA; Toronto, Canada

• Founded consulting business with track record of launching business into new states, enhancing distribution channel efficiency, and effectively transitioning companies to new technologies with offices in California.
• Strategic Planning & Vision
• Property & Casualty Insurance
• Transformation Projects
• Product Management
• Commercial / Consumer Lines

• Offers settlement planning and structured settlements; assists injured people and their families.Charged with organizing technology team to modernize the company’s technology platform drawing on internal / external.
• Provided strategic direction for a technology transformation project on a modern Cloud-based CRM solution that slashed operating expenses, streamlined business process, and introduced new analytical capabilities for.
• Created a mobile application for sales associates to manage business by working with software vendor to identify system requirements and configure the mobile application to offer new functionality.
• Solutioning data storage through introduction of low-cost Azure environment.
• Introduced document management solution for instant, real-time document generation by collaborating with third-party vendor to automate / integrate solution into CRM software application

• Full-service program administrator that offers a wide range of insurance solutions.Hired to modernize policy administration system and introduce a CRM software solution to 500+ independent insurance agents. Managed 40.
• Substantial savings on data storage services with new web-based CRM solution, including a robust data model to warehouse all company legacy data in a single, affordable database environment.
• Propelled revenue by over 20% in two years as a direct result of new technology that allowed individual agency users to customize data / dashboard views essential to business.

Greater Boston Area

• Largest global consulting company in the world, headquartered in India; offers consulting services to every major industry vertical.Provided advisory services on technical matters related to underwriting, product.
• Deployed successful mobile quoting application by working with client to identify systems requirements and creating separate prototypes to determine application’s functionality / user acceptance.
• Drove insurance innovation working with innovation laboratories in development of an advanced underwriting workshop tool, home technology for real-time monitoring of home systems, and a Facultative Reinsurance line.

Northeast Region

• Headquartered in Rhode Island, insures homeowners of the Northeastern coastal states of the United States with flexible, higher quality coverage.
• Launched company in four New England states. Oversaw product development, pricing, underwriting, compliance, systems and technology, claims, distribution, and reporting. Managed staff and budget.
• Grew start-up from the ground-up as one of the first of three senior executives to join this regional specialty lines carrier. Developed state-specific product suite, configured systems for pricing and underwriting.
• Positioned NBIC in the market by offering unique products, coverages, commissions, and service levels over competitors.
• Limited non-catastrophe losses to half the average of the rest of the industry and improved underwriting results through a third-party in-home inspection process.

Ponte Vedra Beach, FL

• Beazley is the largest Lloyds of London syndicate writing insurance around the world.
• Built US specialty lines property enterprise, including hiring and training staff, contracting with third-party vendors to handle vital services, building new technology for policy and claims handling, and appointing.
• Expanded business to over 20 states in year two; built a product suite of insurance offerings.

Boston, MA

Began with company when unit was writing $32 million in annual GWP and writing business in seven states through 12 brokers and one product offering. Tasked with expanding business into all 50 states. Contracted over 75 local, regional 7 national brokers, expanded product offerings, developed product and pricing, assisted in developing technical language.