John Eskridge Email & Phone Number

Oklahoma City, Oklahoma Area

Chickasha, Oklahoma

Dallas Texas

Responsible for training incoming new representatives and continued updated training for representatives and managers. Managed and developed curriculum for new representatives and continuing education training. Repeatedly achieved and/or exceeded team sales goals. Coach representatives to increase maximum closing rate for in-bound calls.

Irving, Tx

United Healthcare Medicare Solutions. Insurance agent licensed in 50 states June 2013-present• Responsible for the education of current members and new members on Medicare and Medicaid programs that are offered• Responsible for consultative sales techniques used to help agents understand what the current needs of the consumer are• Explanation of the Medicare system and how it is applied to current customer situation• Educate Medicaid beneficiaries on what programs will work with both their Medicaid and Medicare United Healthcare Medicare Solutions Sales/ Service Recognitiono Top performer in sales for agents during open enrollment (out of 210 agents);Averaged 30 enrollments a week o Top Performer in expected difference versus goal set. o Named a steady state agent after open enrollment was over; only 12 agents out of 210 kept after open enrollmento Maintained number one spot for expected enrollments vs. goals; Currently number two in sales for the month of June

Irving, Tx

• Responsible for managing territory sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas with all appropriate service teams • Maintained an in-depth understanding of the financial goals for each service representative in the market• Generated and surfaced account leads both within the portfolio and in new markets• Trained, coached and mentored service representatives on service and sales • Developed sales processes for continued growth in the assigned market• Identified potential revenue shortfalls, proactively advised and deployed resources when needed• Leveraged organizational skills in order to make split second changes, which had a positive outcome for both customer and company• Implemented and trained field team members on new technology • Developed a proficient and cost effective on-call schedule for employees• Participated in evaluation and territory placement process yearly for service/sales technician • Day to day interaction with operations managers, general managers and service technicians Ecolab Equipment Care Division Sales/Service Recognition:o Exceeded sales goals by 15% for 1st, 2nd, 3rd and 4th Quarter for 2010o Exceeded personal sales goals by 8% for 2nd, 3rd and 4th Quarter for 2011o Exceeded Master Certification by 50% for 1st,2nd,3rd, 4th, quarter for 2010,2011o Exceeded closed calls by 100% for 1st,2nd, 3rd, 4th Quarter for 2011o Maintained number one ranking in sales and productivity for overall company at a national level for 3rd and 4th quarters for 2010 and all quarters in 2011o Maintained corporate goal of 100% CFESA certified technicians

• Achieved sales goals and increased service evaluations for local Steakhouse• Implemented vendor contract negotiations with suppliers to maximize profits• Built and sustained relationships with subcontractors and suppliers • Developed & implemented selection process for all service positions • Developed policies and procedures for operations• Prepared all financial reports; including analysis of profit & loss data• Opened new location outside of state • Conducted all training for new management in labor, inventory, and customer escalation• Oversaw the hiring, training of 40 employees (including customer service, line production staff, and sales staff)Saltgrass Steakhouse (Landry’s) Service Recognition:o Awarded best new operation in the areao Achieved lower turnover and operational cost than projected in the first 90 dayso Implemented a marketing program familiarizing a new brand and culture to a different geographical area

• Managed the day to day operations of high volume buffet style restaurant• Responsible for Profit and Loss for the operation • Responsible for training of new management and staff• Responsible for inventory control and ordering from suppliers• Operated under franchisee operational goals for both cost of goods and employee turnover • Increased location’s weekly sales by an average of 15%• Attained highest Secret Shopper score average in the company• Served as key management consultant to franchisee on developing plans for under producing locations.