John E Smith Email & Phone Number

Wichita, Kansas Area

UJAB, LLC owns and manages Mineral Rights in Central Oklahoma. Specifically, Cleveland and Pottawatomie counties.

Augusta, Ks

Photographer and web site administrator• Photographed new and used vehicles, edited photos and loaded to web sites• Prepared and installed all documentation required for a vehicle• Managed web site promotions and other content

Wichita, Kansas Metropolitan Area

Customer service and returns• Handled payments on credit card accounts• Took phone orders• Delivered online and phone orders to customers at service desk• Assisted customers in locating product and provided information about the product• Processed customer returns

Wichita Ks

Through our Flat Data Network™ technology, we are the world’s premier network communications provider. We are redefining the landscape of networking; a faster, more secure, synergized solution that scales to your needs. We simplify the way you connect by combining a firewall, router, switch and Wi-Fi into a single unit. One device. One vendor. One number to call. Along with rewriting the rules of today's standards, I am responsible for: Business Development and Marketing.Follow our story: www.ulteriustech.com

Wichita, Kansas Area

Responsible for the technical support operation and managed services IT support business. Insured that there was adequate trained staff available to handle customer inquires on services related problems and that they had the knowledge and tools available to resolve the problems on a first call basis. Emphasized to the staff that customer satisfaction and a quality Internet experience were the key goals of their job. Managed a group of contract installers who installed and serviced Pixius equipment at the customer premise. Managed the inventory of customer premise equipment (CPE). Developed a Customer Premise Equipment Service Assurance Plan that provided the customer the option of paying a monthly fee for onsite repairs and equipment replacement. The plan was designed to lessen the burden of a service call by a technician to the customer premise and raise average revenue per user (ARPU). The plan was offered to the customer at the time of a call to technical support and by the sales staff when the customer initially signed up for Internet service through the sales channel.

Wichita, Kansas Area

• Increased the dealer network by 50%. Evolved dealer network into more of a storefront operation versus a work at home model. This resulted in a more professional presentation of the product to the customer.• Managed state and federal governmental relations, opening new opportunities for Pixius in the educational market sector.• Secured a $250,000 federal grant on behalf of the Lower Brule Sioux Tribe to fund a feasibility study for technologyenhancements on Tribal lands.

Strategic Consulting, including business plan & sales strategy development.Advising new businesses on formation of corporations and business structures.Identifying sources of funding.

Responsible for the operations, technology and technical support for a data communications company. Selected new technology to upgrade an outdated fixed wireless Internet network that now serves over 7,500 subscribers.

Responsible for the operations aspects of the Internet division and corporate-wide IT responsibilities. Developed the operating practices and procedures necessary to grow the Internet division and meet the high production demands created by the active sales force.

Wichita, Kansas Metropolitan Area

• Launched the managed services business unit in the Western Hemisphere with responsibility for network operations, project management, customer service and P&L. Customers included Sprint, CellularONE (now Verizon), US West, Radiophone and Cellularus Telephonica in Puerto Rico.• Created new revenue stream for a company that had traditionally derived its revenue from hardware and software sales.• In-sourced those functions where we could be competitive and managed the outsourcing of those where it was more cost effective.• Achieved an increase in revenue and profitability for the business unit and our customers (cellular carriers) through the development and implementation of effective marketing plans. Grew the business to $1.5 million annual revenue.

Wichita, Kansas Metropolitan Area

• Formalized the Project Management processes within the company for both domestic and international markets.• Collaborated with customers, vendors and internal stakeholders on functional design specifications, change control management, profit margins, project life cycle management and customer turnover.

Wichita, Kansas Metropolitan Area

• Established new techinical support department that was responsible for high-value customers (ILEC, CLEC, IXC and wireless carriers).• Achieved profitability by listening to the customer’s needs, recruiting and training a competent staff and delivering a quality product.• Responsible for full P&L and customer satisfaction matrices. Generated $750,000 in recurring revenue the first year.

Wichita, Kansas Metropolitan Area

• Reenergized the business unit through personnel changes and a refocus of the product.• Responsible for worldwide P&L, sales, marketing, applications development and operations team, including personnel based in Europe and Asia Pacific. Annual revenues grew to $3 million.• Increased revenues fourfold and returned operation to profitability through effective business development processes.• Managed a network of distributors and licensees in Europe and Asia.• Established new branch office in Italy and served as President of Brite Voice Systems, SpA.