Dr John Fillingham-Webb Email & Phone Number

Snodland, England, United Kingdom

I support the household technical teams in everything training and their employee experience. From building technical knowledge to customer service and life skills to quality - driving standards across the teams.

London, United Kingdom

Member of UK delegation to ISO/TC 260 ISO HR Management (British Standards Institute)Developing, commenting and voting on the International HR standardsTopic expert: HR Metrics, HR competencies, Succession Planning, Learning and DevelopmentSecretary to the ISO/TC 260 working group: HR Metrics committee

Kent, England, United Kingdom

Leading the L&D Function across the College to create a platform for all staff to succeed and deliver a great student experience.

London, England, United Kingdom

Advising publically listed organisations on the implementation of ISO30414: 2018 Guidelines for Human Capital Reporting. A historic moment for HR when the SEC formally require publically listed US companies to report on human capital for the first time (starting November 9th 2020). Will the HR function be on the same platform as the CFO? It should be and it's about time, the value of human capital interventions can be demonstrated.

London

As UK Head of Operations I'm currently driving step change in quality assurance and business development. In a period of transformational growth, I am leading the revision of every process and structure in the business.

London, England, United Kingdom

Responsible for the delivery and coordination of apprenticeship programmes for senior leaders and business skills development, as well as ensuring the practical and engaging quality of on-boarding learners, materials, e-learning and capstone projects.

London, England, United Kingdom

Responsible for the coordination of programmes with clients and organisations of all types to connect to high quality qualifications and training from a trusted partner.

London, England Metropolitan Area

Significantly revised the recruitment process and capability of recruitment team to drive better matched hires and a smoother process to reduce significant early stage turnover.Shifted the focus of the hiring process by re-training/coaching recruiters resulting in 56% reduction in early stage turnover and 38% increased retention through onboarding and delivery of a curriculum of statutory and developmental training.Supported the compliance agenda with an interactive staff handbook, new HR online system and mitigating key risks (eg. GDPR and employment regulations) by putting in place early contractual arrangements with partners.Started the process of a more directed culture, through the translation of key values into the recruitment process and re-designing the structure to create a more internally networked organisation to capitalise on talent/knowledge. Working closely with executive leadership team to develop and lead the HR operations and delivery frameworks, to create focusing on 4 key measurables: Better Recruitment (using SAP successfactors), Better Culture (using value principles), Better Engagement (different comms tools) and Better Compliance. Supported development growth contributing to a 36% rise in revenue income.

London, United Kingdom

 Provided exemplary strategic leadership of the HR Talent Management & Qualifications division of the Matchett Group, managing key partnership with the world’s largest HR Association – the Society for Human Resource Management to offer HR qualifications, certifications, customised training, and HR talent development projects across Europe and Globally. Leveraging strong business strategy skills to grow the business’s turnover rapidly within 18 months.  Created, supported and delivered highly practical talent development solutions, both virtually and in person, leveraging subject-matter expertise with organisational, technological, and interpersonal skills generating high feedback scores. Represented the organisation with high-profile public speaking engagements at two major conferences (SHRM in Chicago and Future of HR in Cologne), establishing thought-leadership on the ROI of talent development and the future of digital learning, and garnering accolades, high participation, and feedback - 80%+ satisfaction scores. Prospected, presented, and secured partnership contracts for HR certification on a substantial profit margin with global organisations such as GE, Allianz and Total Oil, driving business success through consultative sales and excellent client service while positioning the company as a global leader in HR talent development through major transformation projects. Provided direction and support to five unique volunteer Global Forum boards, building and fostering collaborative partnerships with KPMG, Mercer, Frazer Jones and Eversheds Sutherland to create high-quality educational events across five-country areas, resulting in a 22% increase in SHRM membership within 18 months. Spearheaded a digital advertising campaign, liaising with marketing department and executive-level stakeholders to increase brand awareness, boosting web inquiries by a significant % and successfully driving new business acquisition.

Central Europe

Created, managed, and implemented Leadership & Development, Early Career & HR Talent Management and Organisation Development projects, producing innovative instructional designs across a variety of subjects and delivering global programmes in leadership, soft skill development, HR bespoke consultancy, and management learning solutions. Co-ordinated, designed and delivered a wide spectrum of development events—from large scale team builds (size 160) to global webex sessions and learning partner team development events—receiving highly positive evaluation scores (average 82%) on 96% of programmes with an impact on organisational performance (e.g. sales) in double digits Created a successful and engaging online university for a media company as part of the talent development strategy, increasing client’s employee learning participation by 56%. Applied new business development and project management skills to develop the brands and scale up 3 businesses from start-up mode to a successful, profitable consultancy serving clients such as the DWP, Cisco, Jaguar LandRover, Caterpillar, European Space Agency, Ricoh and Sky

Rayleigh, Essex

 6% increase in staff engagement index through improved manager and staff review processes and support. Led introduction of customer data/workforce planning software installation saving 3% on labour budget.

> Supported senior management in driving individual and team performance through innovative learning tools and highly effective training initiatives while successfully building and maintaining productive relationships.> Successfully project managed and delivered a high-quality transformation model that was rolled out to all the head office functions, cited as the driving force behind the hipo-retention rate of 86%. > Collaborated closely with key stakeholders in senior leadership within marketing, development, and strategy division to implement talent development training and instruction.

Essex

> Provided exceptional strategic leadership of all aspects of talent management including succession planning, introduction of a competency/capability framework for senior managers, and supporting stores on local development plans, impacting a regional area of 22 stores and 10,000 staff. > Coached a select group of 6 store managers in their development as corporate leaders, mentoring other senior managers, increasing internal promotions by 26% within a year and raising the profile of T&D across the region.

Hornchurch

> Directly functioned as head of personnel for a high-trading intensity London supermarket, serving 460 colleagues in a unionised environment managing a labour budget of £3.8m, leading many pay structure and structural change projects. > Realised significant successes leading Equality and Diversity training programs, including the reduction of harassment and bullying incidents by over 5.4%.

Colchester/Chelmsford

Designed a new recruitment format (assessment centre style) that was regionally adopted.

Ipswich, United Kingdom

> Made significant, instrumental contributions to the achievement of the IIP award. > Initiated and organised creation of basic HR function and launched a customer service NVQ program.

Delivered high quality and engaging programmes on behalf of the employment service.

Designed a database template for the digitisation of member records, adopted by 24 other regional offices.

Master Of Science - Msc, Strategic Human Resource Management

HR Masters Degree

Post Graduate Diploma, Human Resources Management/Personnel Administration, General

Nvq Level 3, Training And Development

Gmus, Music

Activities and Societies: Chamber Choir, Music Programme Writer Music Degree

Doctor Of Business Administration, Business Administration And Management, General

DBA