John Fitzpatrick Email & Phone Number

Kansas City, Missouri Area

Lead initiatives in learning, collaboration, and program management for in-community digital health strategies with KC Digital Drive's Health Innovation Team and Code for KChttp://www.kcdigitaldrive.org/http://www.codeforkc.org/

~ Redefining business development.~ Applying a constituency-based approach to vision, leadership, culture, strategy, and business relationships in order to conceive, conduct, and close significant new initiatives for business growth.~ Seeing and seizing new opportunities.~ Enabling small teams to achieve big things.~ Maintaining special focus on entrepreneurial initiatives for solutions which afford large-scale impact, particularly integrated digital health approaches ("big data", e-health / virtual health / tele-health, mobile, etc.)

North Kansas City, Missouri

Responsible for strategic relationship development.

Responsible for strategy and sales of company’s primary business line.~ Transformed market position from high-function systems management solution to high-impact assurance services for electronic health records through analytics.~ Re-established direction and visibility of sales team in addressing substantial market shift and completely new buyer profile.~ Established first large-scale service offerings for company.

Responsible for core business of innovative not-for-profit supporting safe water programs in developing world. (Now "Water.org" after merger with Matt Damon's "H2O Africa" organization.)~ Managed & Developed integrated programs through 14 local partner organizations in 5 countries and WaterPartners’ offices in 3 countries, along with support/delivery partners such as CARE, Bill & Melinda Gates Foundation, UN Foundation / Global Water Challenge, Millennium Water Alliance (incl. UNICEF), USAID, Agora / Open Square Foundation, and large corporate foundations, including Ethos Water / Starbucks Foundation, Michael & Susan Dell Foundation, and Pepsico Foundation.~ Led team responsible for winning over $8 million in grants in less than 2 years.~ Led transformation of program model (financing/ownership), market entry approach, partner selection process, program impact focus, and business development attitude.~ Created programs cited for “leveraged success” by FastCompany Magazine in June/July 2011 edition.

Key relationship management responsibilities with then-largest client of leading Health Information Technology firm.~ Transferred to this implementation role to assist with then-most complex project in company’s history.

Founding member of Cerner’s "New Ventures" team in the US market, especially in physician services, leading to a multimillion-dollar acquisition and extension of services into a new practice domain.

Founding co-leader of team for Cerner’s prime bid in UK Government’s “National Programme for IT for the National Health Service” (ultimately, "Connecting for Health"), an initiative originally dedicating the equivalent of over $10 billion to just 7 contracts (2 national, 5 regional).~ Drove bid response which made Cerner the only company to qualify as a bidder for all 7 contracts (from over 100 respondents, including IBM, Accenture, CSC, and Lockheed).~ Co-developed the strategic concept which won 1 national contract.~ Managed day-to-day operations for the startup Cerner Consortium (Cerner, HP, Schlumberger, Tata Consultancy Services, Serco): team formation, work environment, materiel, industry contacts, etc.~ Co-led Consortium bid response to receive finalist status for 2 regional contracts – no other prime bidder exceeded this achievement, including IBM and Accenture.~ Led the marketing campaign through which the NHS selected Cerner for largest contract in industry history.~ Conceived and drove the underlying strategy that earned Cerner overall preferred provider status and much more favorable contract circumstances (resulting in over $200 million in revenues by the end of 2008 – conservative estimate).~ Honored with highest individual award (“Platinum”, with CEO citation) and highest annual team award (“BEST OF CERNER: Best Community”) for leadership in the UK.~ Cited twice by Cerner’s CEO in company-wide communications recognizing the boundary-breaking nature of the initiative and the extraordinary quality and dedication brought to it.

Strategic relationship, planning, and negotiating role, serving as primary resource for client, partner, and branch relationships in all non-US geographies.~ Led and/or sealed Cerner’s entry into multiple geographic and domain markets outside the US.~ Negotiated exclusively at Executive, Board, and Ministry levels.~ Drove consensus-building that won several of the largest and most strategic contracts in Cerner’s history.~ Named as founding contributor to industry’s first e-Health and "big data" initiative at a national level (Malaysia).~ Earned status for Cerner as founding contributor to International e-Health Association.~ Won the support of the leading health IT site in the UK, without which Cerner likely could not have competed successfully in the National Programme (cited above).~ Negotiated formation of joint venture in Austria that included the University of Innsbruck, Sistema, and Siemens, leading ultimately to Cerner’s support center for all of German-speaking and Eastern Europe.~ Maintained Cerner’s presence and goodwill in the Middle East while winning major contracts and providing the basis for Cerner’s current successful operations there – achievements include the 3rd-largest contractual relationship in Cerner’s history to that time, won against international competition including IBM, Accenture, EDS, and SAIC.~ Drove US-based operations to establish a major distribution relationship in Europe with Siemens which proved to be fundamental for Cerner to focus on development of its advanced solution architecture.~ Managed the continuous connection and goodwill with clients, partners, and branches in Europe that provided the foundation for Cerner’s rapid and successful re-establishment there when Siemens opted to acquire a Cerner competitor.~ Wins include "breakout" in Australia, company's first deals in Spain & non-NAFTA Americas.~ Honored multiple times for strategic achievements, including “World Class Performance” (2003).

~ Co-led shift of account management role from product support to professional relationship management (by 1994, sales back into installed base reached 73% of total company revenues).~ Managed diverse accounts - from small community health organizations to growing regional health networks to prestigious university hospitals~ Established cost-of-ownership tool and negotiated 2 major hardware replacement sales, including retention of an at-risk support agreement.

Founding member of vanguard team that established European Division of Applied Communications, Inc. (See below.) ~ Led all day-to-day operations in Spain, with focus on business development.~ Disengaged non-performing distributor within days of taking up post.~ Salvaged contracts and grew relationships with several of the world’s largest financial institutions and Spain’s national petroleum distribution monopoly.~ Initiated relations with 2 institutions that remain among the world’s largest.~ Established long-term, robust, distribution relationship with subsidiary of Andersen Consulting (now Accenture).~ Provided active cross-border strategic and business development support for colleagues in France and the United Kingdom.~ Honored with specially-created award from parent company for excellence in both marketing and support.

Leader for all engagements and service with some of the largest financial entities in the United States and world. The company (now ACI Worldwide) was the leading provider of electronic funds transfer and point-of-sale (EFT/PoS) solutions in the US, an early innovator in network switching and 24/7 on-line transaction processing (OLTP), and had just become a subsidiary of Regional Bell Operating Company USWest (subsequently Qwest, now CenturyLink).~ Transitioned account management role from product support to professional relationship management.~ Assumed responsibility for Caribbean within weeks of initial tenure.~ Leveraged USWest support to address international deployments.

~ Convinced Holy Cross Fathers to re-establish Lay Associate social service role in East Africa.~ Created and followed intensive, self-directed, 6-month training and orientation program in preparation for Africa assignment, including 1-month intensive study in African history and culture with A. Peter Walshe, renowned development professor.~ Completed 4-month, 6-days-per-week, Kiswahili language study in village near Lake Victoria in Tanzania.~ Served and lived 2 years in World Bank housing project Dandora, outside Nairobi, Kenya: - Catalyzed base community development in nearby squatters’ camp. - Acted as staff member and supplier to mother/child nutrition clinic. - Ran large children’s lending library (thousands of volumes, 16 years ahead of the Room to Read initiative). - Taught senior secondary school economics (“A” Level). - Worked extensively with refugees (Uganda, Rwanda, Sudan, Somalia, Ethiopia, and Eritrea). - Experienced directly a coup d’ etat, effects of the nearby famine, and a civil war (the latter during 6 weeks of activity with Holy Cross Fathers in Uganda).~ Returned to Notre Dame in August of 1984 to serve as: - Administrator for Latin America branch of Lay Associate Program. - Faculty/staff advisor to Center for Social Concerns. - Consultant to Kellogg Institute of International Studies. - Assistant manager of 250-person dormitory. - Co-leader of summer-intensive student exchange to China.