John Grant Email & Phone Number

London Area, United Kingdom

Key Responsibilities:Client Relationship Management:• Develop and maintain strong, long-term relationships with key strategic accounts in the EMEA region.• Act as the commercial and strategic point of contact for key accounts, ensuring their needs are being met and expectations exceeded.• Understand the unique challenges and goals of each client, tailoring EcoOnline's solutions to meet their specific needs.Strategic Account Planning:• Create and execute account plans that align with both the client's business objectives and EcoOnline's growth strategy.• Identify opportunities for upselling and cross-selling within your accounts to drive revenue growth.• Collaborate with internal teams, including product development, customer success, and marketing, to deliver solutions that enhance client satisfaction.Business Development:• Expand EcoOnline's footprint within existing accounts by identifying and pursuing new business opportunities.• Lead negotiations for expansions and new service agreements, ensuring favourable terms for both the client and EcoOnline.• Stay informed about industry trends, competitive landscape, and regulatory changes to proactively address potential challenges and opportunities for your clients.Performance Monitoring and Reporting:• Track and report on key performance metrics for your accounts, including revenue growth, customer satisfaction, and solution adoption.• Provide regular updates to senior management on account status, potential risks, and opportunities for growth.• Utilize data and analytics to drive decision-making and optimize account strategies.Client Advocacy:• Serve as the voice of the customer in partnership with their customer success manager within EcoOnline, ensuring that client feedback is communicated to relevant teams and that their concerns are addressed promptly.• Advocate for the development of new features or enhancements to existing solutions that align with client needs and market demand.

United Kingdom

London Area, United Kingdom

EcoOnline is the leading SaaS-provider for organisations that aim to make significant improvements in occupational safety, by empowering workers with complete, yet highly intuitive tools.Our mission is to provide best in class customer service, help our customers achieve user centricity and to develop future proof technology. We are focused on bringing to life a simple core idea: when workplace safety is so easy, it becomes a natural habit. So, the easier and more seamless we can make it for workers to understand and comply with safety procedures, the safer they become. EcoOnline, software for a safer workplace.

London, United Kingdom

Engage EHS is recognised as the largest Health & Safety software provider in the UK & Ireland with clients across all 5 continents and industry sectors. We help organisations transform their health and safety processes to promote positive safety culture, minimise risk and prove duty of care. Our hands-on Health and Safety experience enables us to clearly understand your specific needs and configure our system to your specific requirements.https://www.effective-software.com/

London, United Kingdom

Part of the New Business Sales team of the recently formed Access Hospitality division (Selima, Intelligent Business Systems, DesignMyNight, ProNett & Procure Wizard).My Role is to consult with UK Restaurants, Bars, Pubs, Clubs and Hotels in discussing Workforce Management solutions (HR, Scheduling, Labour Optimisation, Recruitment, Performance, Expenses and Payroll). Selima provide modern and intuitive software and the division is experiencing rapid growth with lots of new customers joining our family every month.

London, United Kingdom

Responsible for promoting and selling Selima's portfolio of HR, Wage Management, Expense, Recruitment & Payroll solutions into the UK market. Though I engage with companies from a wide range of sectors, my main focus is on both Hospitality and Education sectors.

London, United Kingdom

Responsible for selling our wide range of solutions (Payroll, AE, HR & Compliance) to the larger end of the UK SMB market whether cross selling to existing customer base or to new prospect customers.

London, United Kingdom

Responsible for selling our wide range of solutions (Payroll, AE, HR & Compliance) to the UK SMB market whether cross selling to existing customer base or to new prospect customers.

Palmerston House, Fleet Road, Fleet, Hampshire, Gu51 2Pd

• A leader and specialist within the role of Technical Support and Implementation. This required being a role model, mentor and trainer to the department.• Working on projects that would drive revenue and retention of our larger clients ensuring they were benefiting from our full offering including control reviews, interfacing with external HR/T&A/Accountancy systems.• Providing technical support and assistance to the Pre Sales Team as well as Helpdesk and Managed Payroll Teams which included on site visit to clients to consult and deliver on the requirements.

Palmerston House, Fleet Road, Fleet, Hampshire, Gu51 3Pd

Palmerston House, Fleet Road, Fleet, Hampshire, Gu51 2Pd

2:1, Ba| (Hons) Business

Education record