John Torrey Email & Phone Number

Auburn, Ca, Us

Cross-collaboration with project managers, operations managers, sales, and the customer to support expansion of Dragon Ambient Experience (DAX) for new and existing customers.Providing EHR expertise in clinician documentation for the following EHRs: Cerner, Meditech, Allscripts (Touchworks, Pro, and Sunrise), NextGen, eClinicalworks, and Intergy.Utilizing clinician submitted requirements to develop and harmonize DAX/EHR medical documentation.templates in addition to creating documentation instructions.Focus on providing high quality clinical documentation customer service. Ensuring clinical documentation meets quality standards and assist in building a framework for improvedclinician experience.Collaboration with research on documentation measures for consistency, better AI quality, and betterdocumentation.Volunteering for teams/projects focusing on improving internal team workflows, processes, and tools.Providing high quality internal team support.Creation and management of internal Confluence and Sharepoint pages designed for team education and communication.

Meeting with key stakeholders to develop ways to optimize the end user experience with Allscripts Sunrise, ancillary systems, or workflows within the EMR.Development of educational documentation and interactive online modules for providers, support staff, and other end users.Providing onboarding training and elbow support to providers in in-person and virtual settings.Management of ticket queue and troubleshooting/ticket resolution for end users.Management of Jira Confluence repository for educational materials.Creation of a monthly newsletter to provide monthly recap and reminders of EMR developments.Management of Clinical Optimization Project: -Overseeing/scheduling provider laptop and docking station delivery and training. -Scheduling/conducting new provider elbow support and provider shadowing training sessions. -Overseeing/scheduling provider lounge rounding education sessions.Management of education redevelopment -Developing EMR training module curriculum. -Updating LMS with EMR training modules and assigning end users. -Working with clinical education governance to develop new training modules and curriculum.

Nampa, Idaho, United States

Troubleshooting and resolving issues in the eClinicalworks (eCW) for end users with high quality customer service.Conducting training for end users on how to use the eCW and optimizing user performance within eCW.Identifying opportunities to maximize benefits of the EHR and implement solutions to business needs.Identifying and capturing best practices and lessons learned.Cultivating relationships with clients and seeking ways to increase customer and end user satisfaction.

Prescott, Az

** September 2019 Associate of the Month*Subject Matter Expert: Dragon Medical One Collecting and analyzing Cerner end user usage data to identify KPI deficiencies and develop educational campaigns.Consulting with and coordinating between Cerner and client project leaders to identify capability gaps impacting providers.Developing appropriate learning curriculum to meet business needs including process design and solution adoption best practices to address gaps in motivation and ability.Preparing lesson plans including methods, materials and documentation to be presented.Revising, modifying and developing course content to address current solution features, functions and workflow to address client needs.Evaluating and analyzing learning solution effectiveness using best practice methodologies aligned with performance and business outcomes.Conducting training and classroom-based coaching onsite and in virtual environments that build motivation and ability.Troubleshooting and finding solutions for technical issues impacting providers. Efficiently managing ticket queues to provide timely customer service to providers.

Cartography: Collecting requirements and creating various maps by request for city planners and other city departments. Collecting, analyzing, and presenting spatial data, including Census, ACS, zoning, land use, and other demographic or city data. Use of Network Analyst and other spatial analysis tools for problem solving. Maintaining and adding to existing GIS data and geodatabases. Creation of materials: data books, infographs, etc.Creating ArcGIS Online applications, maps, and dashboards. Assisting city planners with GIS-related needs.

Kansas City, Mo

Providing end-user elbow support and troubleshooting during go-lives.End-user optimization using Cerner Advance data.Conducting training sessions in a classroom style environment.Conducting web-based training and train the trainer sessions.Project Management.Creating educational materials. Experience with PowerChart (including PowerNote and DynDoc), FirstNet, SurgiNet, RevCycle, Dragon Network Edition and Dragon Medical One.

Leon, Iowa

Cartography: Creating deliverables for right-of-way agents and construction/repair crews for access and construction purposes for transmission line repairs or rebuilds. Creating maps for easement acquisition process. Creating various map products for different clientele, such as county E911 services and county governments.Attention to detail/use of legal descriptions: Using data, from easement documents to right-of-way agent provided access information, to create detailed and accurate products. Experience with various type of easements/legal documents. Creation of easement assessment products to determine rights of ingress/egress and trim rights.Creation of ArcGIS Online products for various purposes and clientele.Creation of spreadsheets and databases containing landowner data for construction/repair projects and public information meetings.Creation of exhibits for transmission land refranchising and parcel acquisition.Development of new products and methods.Training of clients and new employees.

Maryville, Mo

Digitizing and attributing cadastral GIS layers to be used in county government GIS websites.