Technology Leader and trusted advisor to Senior Executives on operations management, service management, service delivery, customer success management, major transformations, cost management, resilience, compliance, vendor management and investment decisions in the Financial Services, Telecommunications and Governance, Risk & Compliance (GRC) industries.Significant experience and a proven track record of recruiting, developing, leading and managing high performing teams within pressurised, demanding and dynamic business environments.A motivational leader and coach of senior managers and mentor for individuals on such programmes as the Barclays HIPO Director hires and Vodafone Graduate and Breakthrough Fast-Track Managers. Successful people management at all levels.Significant track record of delivering transformational programmes resulting in significant business improvements, customer growth and retention, operational efficiency and significant cost reductions. Enhanced cultural awareness through 20 years of living and working in Europe, Americas and Far East.
Listed skills include Leadership, Management, Strategy, Telecommunications, and 46 others.