Oversaw daily Front-of-House operations of high volume restaurantDeveloped and implemented 2 week schedule for associates, thereby reducing absenteeism and improving talent retentionAnalyzed sales history to improve forecasting for accurate schedulingContinually challenged associates and fellow managers to think about the overall mission of the company and how operations could be improved to accomplish that missionKeeping a large and diverse staff motivated and focused during challenging services Screening applicants for integrity, energy and intelligenceContinually training by learning and teaching best practices for serviceLeading by example to ensure that associates know exactly what is expected of them and always holding them accountable to those expectationsPreventing conflict by keeping team focused on working together to accomplish company missionDevelopment of energetic, talented and motivated senior staff to ensure available leadership for future expansion

Management of T-Miller’s Sports bar and Grill, a high volume restaurant with over 200 seatsManagement of Starbucks and Room ServiceUtilizing software to create and publish schedule, manage labor costsDeveloping and implementing new policies to bring service levels to Marriott standardRecruitment, hiring, discipline and supervision of large and diverse staff of more than 60 people

Rebranded restaurant through development of new German concept which launched in January 2018, year-over-year sales up over 100%.Created popular social media content every day: took Instagram account (@caferustikarva) from 60 followers to over 1700 in one year; high engagement rate. Managed effective marketing campaigns on social mediaGeneral Management of RestaurantDeveloped and executed system for payroll, taxes and accountingDeveloped beer menu specializing in quality European imports. Maintained and repaired all restaurant equipment and facilities

Maintenance of multiple residential and commercial properties.