Manager of the Technical Training department at Hitachi High-Tech America Semiconductor Equipment Division (SED) for plasma etch equipment. Responsible for overall training support for our customers and internal service and engineering teams, managing the technical training teams for both the Portland Training Center (PTC) and the Dallas Training Center (DTC), evaluation of customers’ needs, development and implementation of effective training courses to meet those needs, coordinate scheduling and staffing of local and on-site training, manage the Learning Management System, and development of the technical training staff.9 years working for Hitachi as a Technical Trainer and Senior Staff Technical Trainer at the Dallas Training Center, Assistant Manager for the Portland Training Center, and now Manager for both locations. 38 total years of semiconductor process and equipment experience, as both a Process Engineer and a Manager at Intel Corporation for 20 years; plus another 9 years of experience working for other etch equipment manufactures in both engineering and field service roles. Experienced people manager and cross-functional team leader, developer and instructor for advanced technical equipment and process courses, and web-based training courses. Experienced Lean-Six Sigma practitioner with both white and green belt 6 Sigma certifications.
Listed skills include Semiconductors, Design Of Experiments, Spc, Manufacturing, and 46 others.