While I started my career in sales at a small firm, I’ve spent the majority of it working for large financial institutions focused on product development, marketing and digital strategy. I’m really enjoying my return to small business, focusing on using my skills in marketing and digital engagement to help small companies with great growth potential to scale to the next level. I’ve got a forward-thinking mindset, and I’ve built my career driving innovative, technology-focused solutions that increase customer satisfaction and improve experiences. My expertise in building service models to optimize customer engagement has resulted in creating new opportunities for business growth and increasing market share and profitability.While retired from corporate life, I enjoy helping others scale their small businesses using digital marketing solutions, including social media, YouTube and e-mail marketing. We are excited to have introduced leading industry technology to make the purchase or sale of homes a better experience.My additional areas of expertise are: Customer Experience, Personalization, Service Model Design, Content Management, Marketing Strategy, Digital Marketing Platforms, Data, Insights & Analytics, Artificial Intelligence, Process Automation, Marketing Operations, Lean Principles, Communication, People Development, Team Leadership.
Listed skills include Email Strategy, Leadership Development, Building Organizational Capability, Leadership, and 5 others.