John Ian Medilo Email & Phone Number

Richmond, BC, CA

Canada

565 Great Northern Way, Vancouver, BC V5T 0H8

As a Senior Operations Engineer, I played a key role in automating and optimizing cloud infrastructure to support various B2B Samsung Knox services. My focus was on implementing DevOps practices to automate infrastructure-as-code, manage CI/CD pipelines, and ensure adherence to security best practices across environments.I was responsible for continuous.

Mckinley Taguig

• Samsung Knox B2B Project Lead for SRPH
• Site Reliability Engineering II Group Lead for SRPH Services such as KnoxB2B, PenUp, Open Calendar, Samsung DevPortal, Smartthings DevPortal, Samsung IOT (Internet of Things), Samsung Pay, and Samsung Pass
• Provide custom solutions for systems monitoring, deployments, continuous integration, etc.
• Provide SRE best practice implementation for monitoring, logging standardization, security compliance, disaster recovery planning, CICD, infra as code… Show more
• Provide SRE best practice implementation for monitoring, logging standardization, security compliance, disaster recovery planning, CICD, infra as code, and etc.I had the been the project owner of the Knox Licensing.
• Hire and manage highly skilled researchers and engineers, providing mentorship, guidance and career development to members of the team.

- Automate the deployment, configuration, and management of servers under cloud infrastructure in AWS.- Key person in resolving production related issues and ensuring able to indentify and remediate the root cause of the problem.- Strong exposure with cloud monitoring technologies such as cloudwatch, and mrtg.- Understanding of docker containers, github.

Unit 14D, 14th Floor, Marco Polo Business Office Saphhire Road, Ortigas, Pasig

Skilled IT professional with experience in planning, designing, and maintaining robust infrastructure for the Department of Education (DepED) Unified Information System (UIS) under the Basic Education Sector Transformation (BEST) Program. Responsible for ensuring the stable operation of DepED’s ICT infrastructure, including server and storage management.

Alabang

Roles and Responsibilities:1. Network Infrastructure Management:Oversee network design and revamp for security compliance, optimization, and clean-up, including network cabling and Cisco switch configuration.Perform firewall configuration clean-up and optimize network security protocols.Manage DNS and SSO (Windows Server) configurations to ensure secure.

5th Floor Multinational Bancorporation Bldg. 6805 Ayala Avenue, Makati City

• Production Support Engineer, primary responsibility was to provide application support for the entire range of NYSE Technologies products. This included the full­ range of market data feed handlers, the NYSE mid-tier.
• Responded to every incident in both internal and… Show more Production Support Engineer, primary responsibility was to provide application support for the entire range of NYSE Technologies products. This included the.
• Responded to every incident in both internal and external issues within agreed SLA, and provide resolution to ensure business continuity and customer satisfaction.
• Extensive experience in managing production outages and perform root cause analysis in coordination with various groups, including server dev, netops, vendors and customers.
• Contributed enhancement in daily health checks automation for superfeed and mamacache applications and multicast network connections thru continues script writing and enhancement on those scripts that are already.
• Reduced false alerts in our monitoring tools such as nagios and geneos (ITRS) thru comprehensive investigations of each active time, alerts, binary code and monitoring algorithm.

17/F Ascendas Accralaw Tower, 30TH St. Cor. 2nd Ave, Crescent Park, Taguig City

• Completed staging deployment and management presentation for my project recommendation for a new ticketing tool that will improve tracking production issues, deployment schedule, and communication between internal.
• Created search engine script in linux environment connected to production SQL server that helped identifying customer server hosts… Show more
• Created search engine script in linux environment connected to production SQL server that helped identifying customer server hosts, network/router/IP assignment, active processes and other important details that helped.
• Responded to every incident in both internal and external issues within agreed SLA, and provide resolution to ensure business continuity and customer satisfaction.
• Managed production outages and perform root cause analysis in coordination with various groups, including server dev, netops, and QA.
• Reduced false alerts in our monitoring tools such as Nagios thru comprehensive investigations of each active time, alerts, binary code and monitoring algorithm before raising the change to the key person.

12/F Valero Telepark, 111 Valero St., Salcedo Village Makati City, Metro Manila

• TASK
• Maintenance and administration of Globe Data Center (GDC) managed servers such as installation, upgrade, monitoring and troubleshooting. This is very critical since these deals with the service being provided to.
• Installation and configuration of servers (hardware and software) for internal and external clients (Provisioning). This is critical to provision the required hardware, OS and configuration setup… Show more TASK
• Installation and configuration of servers (hardware and software) for internal and external clients (Provisioning). This is critical to provision the required hardware, OS and configuration setup and to achieve the RFS.
• Design an implementation plan for automation and ensure that the plan meets GDC short-range and long-range goals and objectives. Developed the procedures to automate operations in the areas identified, following the.
• Develops and maintain program availability, documentation for GDC and systems automation development initiatives. This is critical to document, create PPMs and users manual.

Makati, National Capital Region, Philippines

Network Operation Center Engineer that maintains all projects and B2B customer servers. This includes setup and installations of physical blade Server, vmware, databases, monitoring tools and Google Cache Farm

Makati, National Capital Region, Philippines

Developed internal sites used for B2B customer access Pass to all sites of our datacenterproject developed: https://202.95.227.69/AID/ (Online Access Pass Request and Approval Automation);http://202.95.227.68:9100/RAP2/ (customized portal for Globe Data Center);http://globe.speedtest.net/ - automation that put globe high ranking to speedtest.net;

7th Floor 6799 Ayala Avenue Makati City, Metro Manila

• Smart Communications is the Philippines' leading wireless services provider.Smartbro Fast, reliable & affordable internet & broadband services.People Serve Cooperative - Human Resources Management / Consulting.
• Performed call out to SmartBro subscriber for assessment and troubleshooting of subscriber internet connection, SMS frontend tools of administrators and clients email… Show more Smart Communications is the Philippines'.
• Performed call out to SmartBro subscriber for assessment and troubleshooting of subscriber internet connection, SMS frontend tools of administrators and clients email configurations.
• Performed call out and log customer calls into the internal database. Help research customer concerns for first time resolution.
• Dial-out and help customer concerns to resolution customer service event Customer relations follow-up.
• Update skills through training.

Head Office, Brgy. Callios, Sta. Cruz, Laguna 4009

• Overall in-charge on creating new application/programs that will help daily transaction on Accounting Department, Loan Department and Cashier.
• In charge in all IT procedures and policies and assist all branches in Developing IT process and procedures.
• Maintain Bank user accounts for Microbanking System, Western Union Money Transfer, Bank emails accounts (RBAP, PETNET), AMLC.
• Responsible for Computer Maintenance including Hardware and Software application for all branches.
• … Show more
• Responsible of maintaining the correct algorithm for cash position and other reporting system.

Content Science Inc. CSI Building, Calmelray Park II (+8 months) SPI Technol

Rizal Ave. (Colago), San Pablo City, Laguna

Master In Information Technology, It

Activities and Societies: • Member, Adamson University Alumni Association. • Member, Adamson University Graduate School Student.

Bs Computer Science, Information Technology