John Coyle Email & Phone Number

Greater Chicago Area

Serve as a trusted advisor to clients by coaching, challenging and equipping senior supply chain leaders on the initiatives that support their most critical priorities.Ensuring clients get the most value from their membership with Gartner through high value engagement across Gartner’s value driven offerings including:• Capability assessments using peer based performance standards to o identify most important next steps to improve performance• Evergreen research across the… Show more Serve as a trusted advisor to clients by coaching, challenging and equipping senior supply chain leaders on the initiatives that support their most critical priorities.Ensuring clients get the most value from their membership with Gartner through high value engagement across Gartner’s value driven offerings including:• Capability assessments using peer based performance standards to o identify most important next steps to improve performance• Evergreen research across the supply chain to inform you on best practices • Engaging Gartner Analysts to answer your specific questions to support decisions and best practice reviews to gain insights and inform your key initiatives• Peer networking with Gartner’s broad and diverse network of clients, talking directly to your peers who have recent experience on your initiatives• Customized workshops for your team lead by our analysts • Participation in Gartner’s Highly Rated Supply Chain conferences Show less

University Park, Pennsylvania, United States

Serve as instructor for introductory supply chain management course, covering survey of end-to-end supply chain concepts, processes, and tools. Leverage Pearson Education and Canvas web platforms to enhance student online learning.

Chicago, Illinois, United States

Maintained responsibility for all aspects of customer supply chain and logistics (order to invoice) in U.S. and Canada, with scope including development and execution of strategy and best practices in transportation, distribution, customer service, sales, and operations planning. Owned annual operating budget exceeding $175 million and led team of five direct report leaders and over 50 associates. Provided strategic guidance for commercial maturity of transportation managed services… Show more Maintained responsibility for all aspects of customer supply chain and logistics (order to invoice) in U.S. and Canada, with scope including development and execution of strategy and best practices in transportation, distribution, customer service, sales, and operations planning. Owned annual operating budget exceeding $175 million and led team of five direct report leaders and over 50 associates. Provided strategic guidance for commercial maturity of transportation managed services partner to ensure delivery of the business care including: RFPs, balancing asset-based carriers and brokers, achieving market competitive pricing, driving strong carrier partnerships, integrated KPIs, SmartWay certification, and implementing Breakthrough Fuel to manage fuel surcharge program. • Provided guidance and coaching to implement reduced touch order management strategy to improve process efficiency and effectiveness. The new design included the introduction of web portal and OCR/Robotic solution, which reduced manual entry orders from 50% to less than 10%, and order management automation leveraging SAP constrained stock management (GATP, allocation, and order re-planning). Reduced workload by 6 FTEs on base of 36 resulting in a reduction of 3 headcount while providing increased bandwidth for customer collaboration.• Collaborated with peers and team members to drive process improvements contributing to 56-point improvement in customer Net Promoter Score with key process improvements including: constrained stock management communication process, transportation exception management tool, development and activation of customer segmentation, and implementation of monthly sales and supply leaders’ session. • Implemented integrated KPI scorecard to deliver top-line performance goals and drive ownership for performance to subject matter experts and 3PL partners. Show less

Chicago, Illinois, United States

Maintained responsibility for all aspects of supply chain operations in U.S. and oversight for Americas, with scope including development and execution of strategy and best practices in transportation, distribution, customer service, master planning, DRP, data maintenance, and inventory management. Owned annual operating budget exceeding $140 million and led team of six direct reports and over 70 associates.• Guided Wrigley Americas strategic systems implementation for master scheduling… Show more Maintained responsibility for all aspects of supply chain operations in U.S. and oversight for Americas, with scope including development and execution of strategy and best practices in transportation, distribution, customer service, master planning, DRP, data maintenance, and inventory management. Owned annual operating budget exceeding $140 million and led team of six direct reports and over 70 associates.• Guided Wrigley Americas strategic systems implementation for master scheduling and vendor managed inventory, driving improved processes and capabilities. Drove process alignment with factories, training documentation, and user competency evaluations.• Initiated constrained platform review process to ensure cross-functional alignment on capacity and growth plans. Gained senior leaders’ alignment on capacity utilization targets to enable service targets.• Refreshed engagement plan and high-performance collaboration framework for leadership team, resulting in 80/80 Gallup engagement. Show less

Broomfield, Colorado, United States

Led development and implementation of supply chain efficiency program with key components, including new product order groups, order minimums, and bracket pricing, delivering $10 million annually through increased revenue and transportation savings. Guided implementation of key strategic capabilities including customer scorecards, RSi customer data tool, and Global Available to Promise.• Built out customer-facing supply chain team that engaged strategic customers to drive efficiency and… Show more Led development and implementation of supply chain efficiency program with key components, including new product order groups, order minimums, and bracket pricing, delivering $10 million annually through increased revenue and transportation savings. Guided implementation of key strategic capabilities including customer scorecards, RSi customer data tool, and Global Available to Promise.• Built out customer-facing supply chain team that engaged strategic customers to drive efficiency and effectiveness of joint supply chain. • Co-led development and implementation of S&OP process, driving adoption across three SBUs, which led to improved alignment on KPIs and business plans and resulted in 15% improvement in forecast accuracy. Process included key messages meeting prior to consensus meeting to ensure agenda and materials to drove decision making. • Gained organizational alignment for customer and product segmented service targets. Implemented weekly service root cause analysis. Created weekly service scorecard and weather report, which included projected shorts and recovery dates. • Led creation and implementation of supply chain leadership development program. Mentored four interns who all joined company full time. Show less

Neenah, Wisconsin, United States

Led team of supply chain professionals working with top retailers in U.S. and Canada to drive supply chain collaboration and capability improvement initiatives. Served as member of leadership team that developed re-engineered distribution strategy and footprint with annual savings of $30 million, with scope including implementation of full-line mixing centers, development of new replenishment policies (including direct plant shipment program), and establishment of supply chain efficiency fund.… Show more Led team of supply chain professionals working with top retailers in U.S. and Canada to drive supply chain collaboration and capability improvement initiatives. Served as member of leadership team that developed re-engineered distribution strategy and footprint with annual savings of $30 million, with scope including implementation of full-line mixing centers, development of new replenishment policies (including direct plant shipment program), and establishment of supply chain efficiency fund. Led the creation of the Supply Chain Voice of the Customer process that resulted in achieving a seat on 8 out of 10 of our strategic customers’ supplier boards. Show less

Bachelor Of Science - Bs, Business Logistics, Summa Cum Laude

Master Of Business Administration - Mba, Summa Cum Laude