Risk and Quality Control executive with extensive experience in the mortgage and retail banking industry. Monitors, tracks and reports on KRI’s and KPI’s while assessing regulatory policies, procedures, guidelines, and business standards. Assists in risk analysis, control issue detection, escalation, and root cause analysis with excellent problem-solving skills. Oversees risk assessment and reporting activities within mortgage, HELOC and the Community Reinvestment Act. Liaises with internal and external auditors, ensuring identified audit issues are being resolved on time, with effective operational practices, reviews, and controls in place. Collaborate with various internal data owners and create solutions for stakeholders to increase service level performance and minimize risk. Compiled large datasets from various sources for periodic/adhoc reporting and creating dashboards.