John Howarth Email & Phone Number

Over 20 years of Client-facing and internal IT Service Delivery and Management experience in Government Agencies, Banking, Financial Services and Food Manufacturing/Hospitality sectors. With proven relationship-building, leadership, communication, and negotiation skills. Adaptable, pragmatic, client and delivery focused. FCA and BPSS cleared (2023).Delivery Management Excellent record of delivering multiple national and international IT projects for external and internal clients, delivering SaaS as well as bespoke Traditional (.Net) and Automation (Blue Prism and UIPath) Development.Project MethodologiesPragmatic and adaptable approach to delivery. Well versed in SDLC using Waterfall and Agile methodologies, adapting to the specific business stakeholder requirement and environment. Adept in Devops, Jira and Project.Client Relationship ManagementHighly praised for developing and improving internal and external relationships, with Local Authorities, Government Agencies (Rhondda Council, DVLA, Homes England), Banking and Commercial environments to SLT level.Leadership/MotivationalDevelopment and Management of teams based in the UK, US, and APAC creating and maintaining excellent relations, building team cohesion, consistent methodologies and ensuring shared vision.Cross Functional CommunicationExcellent verbal and written skills, adept in leading business analysis and problem solving. Well versed in translating technical to business digestible language.Budget, Resource, Risk, and Change ManagementStrong project budget and resource management skills used across multiple projects, RAID, Change Management.

Listed skills include Prince2, Stakeholder Management, Program Management, Service Management, and 16 others.