John Phillips Email & Phone Number

Toronto

• Adjudicate life claims including identifying, collecting and reviewing all relevant information needed to determine the claim legitimacy and eligibility.
• Provide accurate and appropriate information, verbally and written, in response to customer and agent inquiries.
• Distributes work evenly amongst colleagues to ensure timely completion of assignments while adhering to service standards.
• Cross reference systems to ensure the correct beneficiaries are paid the correct amounts.
• Determine which claims need to be referred for evaluation and decision, based on authority limits, business case issues or referral to legal counsel.
• Work collaboratively with outside sources such as medical consultants, legal consultants, independent physicians, coroners, police or investigative services in order to process, validate, or falsify claims.

• Reviewed new applications that come from data entry.
• Followed up with agents for outstanding requirements.
• Follow up with our venders for medical requirements.
• Maintained high standards of service during high volume and fast paced operations.
• Issued new Foresters policies.
• Handled two email inboxes when scheduled.

• Store key holder.
• Responsible for a 12,000 sq.ft. store. Plus 10,000 sq. ft of storage.
• Responsible for the hiring and training of employees.
• Responsible for employees reviews.
• Counting and depositing large sums of money.
• Contribute to the buying of merchandise.

Co-ordinate flooring installations between customers and installation provider

Assist customers in the Sports and Seasonal Dept

Sales & Marketing, Marketing/Marketing Management, General

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