Dynamic and results-driven Senior Manager with over 26 years of expertise in the telecommunications industry. Demonstrated proficiency in Avaya solutions, VMware, server hardware, networking, and project management. Proven ability to lead global technical teams, streamline processes for enhanced operational efficiency, and deliver customer-centric solutions. Adept in fostering strong client relationships and driving data-driven problem-solving strategies to achieve impactful results. Committed to on-time project delivery and developing team talent through effective mentorship and leadership.