Sr.Product Manager
CurrentKnowledge Factor is a software development company focused on enhanced learning capability through brain science – neurobiology and cognitive psychology. • Provide long term product vision and direction for new and existing products, as well as delivery of existing customer commitments and tactical engineering plan. Managing team of 2 direct and 9 indirect reports for development and QA. • Client advocate in pre-sales conversations to advise client on viability and value of potential new features/enhancements and ensure engineering capability. • Manage roadmap for product backlog for features, enhancements, and fixes for Agile methodology delivery schedule of 2 week sprints and 6 week delivery schedules. • Drive for maximum value and profitability. Manage expectations for internal and external customers for cost/benefit of features and enhancements. • Accountable for budgets, targets, goal attainment and staff management. Accomplishments: • Created, designed and lead the development of new admin UI features for 4 different programs which greatly improved the customer’s usability and decreased the Tier 2 support requirements by 35%. • Delivered new feature set for our 2nd largest customer in very short time frames and renegotiated terms. Created vision and roadmap that more closely aligned with customer needs and the data available to give them what they wanted. Achieved 13% increase in annual revenue.