John Bennett Email & Phone Number

Regardless of industry, It all comes down to people. How you delight (or disappoint) your customers. How you engage, challenge, and develop your employees. If you're not innovating for the benefit of those two groups, you may want to rethink your strategy.I am a leader. Regardless of the scenario, I believe I can have a positive impact. Whether in front of a room of 500, or sitting down one on one, it's an opportunity to connect with them as individuals and unite them together as a diverse group. I believe that when your team buys into you as an individual, and your vision as a collective, that's when you start to accomplish amazing things.I believe that data is necessary for goals and measurement, but each metric is a numerical representation of the behaviors your team is executing on a daily basis. If you want those numbers to change - you need to impact the people closest to the customer experience.I consider myself a reverse engineer. Every single challenge laid before me starts with the result I want to see. Start there. Then understand who's responsible for the rest. Get feedback from those people as to what's failed them in the past. Identify all your cross-functional partners needed. Put actionables together as group. Then support, follow up, readjust, hold accountable like never before. As the wheels start to turn, momentum builds. Belief in the desired result grows. Celebrate those small wins while focuses attention to the overall goal. Watch your team accomplish things they never thought possible. This unlocks the true potential of them as individuals. As they grow, you claw your way faster and faster to your end goal. And once your team knows you support them, believes in them, and can guide them down that path with a sound business plan, and metrics to back that up, you've got a team that WILL jump to every new challenge you lay out for them.

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  Minnesota State University Moorhead

  Business Administration And Management, General