leveraging IT experience to manage technology for the betterment of society as a whole.

Currently serving as the outsourced IT Manager for multiple businesses ranging from Biotechs to SEO/Ad Management.Serve as guidance and technical reference for Level-I helpdesk escalations.Build, deploy and troubleshoot Windows server environments.Troubleshoot and resolve level II and Level III customer issues remotely or on-siteInteract with company management teams in an effective and professional manner to guide the business in IT management decisions.Document networks and daily accomplishments through ticketing system and knowledge base articles. Windows Server 2008/2012 and SBS Virtualization (VMWare ESXi, Microsoft Hyper-v) Active Directory/Group Policy Exchange Server 2010/2013

I.T. Business solutions provider and consultant.

Fedora Networks provides British Columbia small business and home office users with personalized security and networks capability in the difficult and complex field of wireless networking and security. Fedora's personalized approach has earned a reputation for offering exceptional office services and practical solutions to many home office and small office business issues.Specialties: Personalized security and network capability in the difficult and complex field of wired and wireless networking and security.

Provided systems engineering to various businesses throughout the Vancouver Metro area.

Contracted to investigate network outages and errors due to traffic imbalance.