- Hired and managed a team of ten moderators that generated 400% increase in Discord participation via daily engagement such as topics, chat games, and talking points, generating the buzz for an eventual $950K NFT launch - Accelerated whitelist signups to 50,000 users from 5,000 via social CTA campaigns focusing on pre-sale signups via premint.xyz; combed pre-sale list to promote space for active users, which increased engagement - Launched Ambassador program to reward users for introducing collaborations, resulting in 3x increase in potential collaboration projects

-Developed daily engagement and KOL outreach tasks for 5 community managers that included community Q&As, Discord games, and Twitter Spaces; provided instructions and prioritizations of task via Favro.com-Implemented automated support systems for the Nitro Network Socials (Instagram, Twitter, Facebook) inboxes, streamlining communication for over 75,000 followers across the platforms

- Founded a community on Discord for teenage entrepreneurs to collaborate and develop skills in a space actively moderated; the community had 15,000 users and 500+ skill-verified teen freelancers/entrepreneurs- Established learning activities, such as calls for entrepreneurs to discuss achievements and failures, to help foster knowledge and success for aspiring freelancers and entrepreneurs

- Developed a geo-targeted digital marketing outreach campaign coupled with traditional window and pamphlet displays, leading to significant seasonal earnings growth as well as new client acquisition- Created marketing campaigns to help support local businesses during the peak of Covid-19 via educational social media posts displaying businesses’ popular products and packages, creating cross-selling opportunities

- Onboarded, developed, and grew the global customer support team to 20+ technicians, who were at peak responsible for addressing 500 daily support tickets in 7 languages, while navigating privacy laws- Developed community engagement directives such as giveaways, Q&A voice calls, and games, resulting in in high retention and increased community engagement - Grew active server downloads from 1,000 to 950,000+ while increasing premium conversion rate from 1% to 4-5%, through product ideation, creation, and implementation of new premium features and web-dashboard user interfaces

• Partnered with a national brand to expand its outreach to the school Gettysburg College by creating an Instagram and Twitter account. Through active engagement in college clubs and curricular I marketed and grew the viceroy brand to over 2,000 students from zero as a freshman. • Actively discussed marketing strategies used with a network of over 1,000 barstool viceroys in order to successfully execute nationally distributed promotions that included promotion of large brands, products, or influencers. • Recruited and developed a team of 8 students to directly assist in sorting through submitted content, as well as help with successful market execution through custom graphics and writeups about our college and on-campus events.

• Directly handled and improved response time for all on-campus customer support/sales questions and opportunities through social media mediums such as Twitter, Facebook, and Instagram.• Responsible for developing an on-campus technology repair brands image from scratch by engaging with campus clubs and Greek life to expand the brand's outreach and growth. Successfully grew the social platforms to over 500+ targeted followers that directly correlated to over 50+ repair transactions in a single semester for our Oh-Shoot freelance repair team. • Managed a team of our repair-certified students by directly scheduling appointments and meeting spots to create an ease of mind work environment for the Oh-Shoot freelancers and customers alike.