John Marcos Email & Phone Number

Boston, Ma, Us

Belmont, Massachusetts, United States

Fractional CTO & COO for menswear designer that has recently moved offices. Brought in to modernize processes and technology. Upgraded complete tech stack and security technology, adapted and redesigned processes and office layout to best utilize new office and warehouse space.

Boston, Massachusetts, United States

Agile thought leader, transformation expert, and strategic product manager, focused on designing and developing high-performing teams and organizations. Extensive background in strategy, process development, and coaching; able to guide and support Agile organizations to ensure that the potential and opportunity that Agile represents is realized.

Belmont, Ma

Business Operations and strategy consultant specializing in Agile transformation and SOC2 certification.Successes include:- Developed Agile business capability model for company-wide transformation at leading retail investment services firm. Reorganized and extended existing thinking into Agile Execution and Enterprise Core business capabilities. Created governance structure for rolling out capabilities. This resulted in a new structure drove insights into business operations, process definition, & technology needs. Subsequently used by executive leadership as model for all organizations, both in and out of the Agile operating model. Used to define and stand up Enterprise Capability Teams that own the development and rollout of processes and tools across the company.- Spearheaded strategic, cultural, and communications transformation at Boston-based financial technology consulting and services company that resulted in radically increased communication & transparency throughout entire company. This was accomplished by implementing Agile business methodology, company wiki, and cultural transformation that gave management complete operational picture of the company and first-ever executable strategic roadmap.- Led Agile business & development operations transformation at financial technology company. Re-energized product development that had been stalled for over a year, crafted workable solutions and timelines for existing client and new product initiative into multi-point product development plan, and engineered and applied processes for SOC2 compliance audit.

Watertown, Ma

I led the Agile transformation for the Finance quote-to-cash organization as well as the business and technology teams to stabilize the aging quote-to-cash systems, close revenue holes in partner billing, and design next-generation system. I worked closely with the Controller, product managers and owners. Also started three scrum teams and oversaw day-to-day functions of the team. Managed reporting of program progress to CFO and CTO. Successes included:- Simultaneously developed next generation steel thread proof of concept and enabled billing of 3rd-party fees resulting in $3MM+/year in new operating margin.- Team developed 3rd-party billing functionality in first 2 months that had been previously stalled for over a year.

Greater Boston Area

I provided executive advisement and project management in Operations, IT and Finance.Successes included:- Developed strategic relationship with responsive and innovative bank for a private jet chartering company that would enable new product competitive advantages, access to new clients and a net gain of $100K+/year.- Restarted major IT infrastructure implementation for national law firm, with all deliverables on time and within budget. Team identified additional $500K/year in telecom cost savings while increasing flexibility and reliability.

Lexington, Ma

As a Senior Manager in Finance, I worked on manufacturing costing, financial analysis and revenue recognition. I created a costing engine that forecasted the cost and equipment requirements of all product and machinery interactions based on projected demand during real-time planning sessions. This enabled marketing and manufacturing to develop production scenarios to plan demand, minimize capital expenditures and strategically utilize off-season capacity.

Lexington, Ma

As a Principal Project Manager in product development, I focused on new product definition, development and international roll-out along with complex product development and manufacturing modeling. I led a team to redesign front-end consumer interface and back-end print processes of postcard mailing services product, which drove sales increase of 45% to $9.7 million the first year, and reduced problem orders from 30% to < 1%.

Wakefield, Ma

As a project manager I was responsible for managing multiple simultaneous projects and leading proposal efforts. I led a team that restarted failed selection process of company-wide source code control system, saving the company $300,000 in implementation costs and $300,000/year in administration costs compared to the originally selected system.

Greater Chicago Area

I specialized in project management and process re-engineering, including a project that overhauled all company systems and procedures for menswear designer, reducing order processing time by 90% and errors by 60%, warehouse expenses by 70%.

Greater Chicago Area

As a senior manager, I worked with clients to streamline operations and open new sales channels, including leading a team that developed financial controls for a national pre-paid cellular phone company's opening of a multi-million dollar sales channel, achieving fraud rates of 1% vs. industry norm of 25%.

Greater Chicago Area

I specialized in project management and process re-engineering, including a project for a joint committee of the International Monetary Fund & World Bank that re-engineered multiple processes and saved $2.5 million over 3 years.

Greater Chicago Area

As a project manager, I focused on leading and delivering financial systems software, including a project that address limited collections functionality in PeopleSoft A/R and led to 2 additional project phases.

Greater Chicago Area

I specialized in project management and process re-engineering, including a project where I computerized apartment listings, invoicing and sales reporting for an executive relocation firm that reduced research time by 90% and enabled the creation of a new division, increasing revenues by 30%.

Greater Chicago Area

As a senior consultant, I specialized in project troubleshooting, including a project where I saved a multi-million dollar engagement within given 72 hour window by designing innovative technical architecture solutions.

Mba, Business Administration

Activities and Societies: Beta Gamma Sigma Honors: Summa Cum Laude Class rank: 1st in class of 219 across 5 sections

Bsee, Electrical Engineering/Computer Science

Activities and Societies: Northwestern University Sailing Team