John Mayo Email & Phone Number

Boston, Ma, Us

Stoughton, Massachusetts, United States

• Provide individual psychotherapy to children and adolescents (ages 7-16), focusing on social-emotional development and identity formation. • Offer specialized support to LGBTQ+ youth, addressing challenges related to identity, self-esteem, and social pressures. • Conduct family therapy sessions to enhance communication and resolve conflicts within family systems. • Develop treatment plans tailored to each client’s unique needs, utilizing evidence-based practices in counseling and… Show more • Provide individual psychotherapy to children and adolescents (ages 7-16), focusing on social-emotional development and identity formation. • Offer specialized support to LGBTQ+ youth, addressing challenges related to identity, self-esteem, and social pressures. • Conduct family therapy sessions to enhance communication and resolve conflicts within family systems. • Develop treatment plans tailored to each client’s unique needs, utilizing evidence-based practices in counseling and mental health interventions. • Collaborate with a multidisciplinary team to ensure comprehensive care for each client, including case management and referrals to external services when needed. Show less

Cambridge, Massachusetts, United States

Cambridge, Massachusetts, United States

• Provide exceptional and comprehensive administrative support for four senior faculty members and their research graduate groups in the Mechanical Engineering Department (MechE). • Collaborate with the ME-Research Financial office to monitor and reconcile over 30 research accounts and create budget projections for current research projects. • Aid 20-25 graduate students and postdoctoral researchers with purchases, processing reimbursements, scheduling internal and external meetings… Show more • Provide exceptional and comprehensive administrative support for four senior faculty members and their research graduate groups in the Mechanical Engineering Department (MechE). • Collaborate with the ME-Research Financial office to monitor and reconcile over 30 research accounts and create budget projections for current research projects. • Aid 20-25 graduate students and postdoctoral researchers with purchases, processing reimbursements, scheduling internal and external meetings, and submitting travel expense reports. • Assist with preparing class materials; schedule diverse and complex appointments, meetings, and travel; prepare travel itineraries. Show less

Brookline, Ma

A successful small business as a licensed wedding officiant in the Commonwealth of Massachusetts.• Performed over 90 wedding ceremonies with attendees ranging from 2 people to more than 400 guests.

Boston, Massachusetts, United States

• Certified professional life coach, educational consultant, and trainer. • Work with clients 1-on-1 and in groups to co-create a plan to achieve personal and professional goals through changing mindset, practicing mindfulness, skill building, and accountability. • Facilitate workshops on various leadership topics, such as MBTI, for clients. • Manage all aspects of marketing and administration for a single-member LLC.

Bridgewater, Massachusetts, United States

• Supported the Office of Graduate Student Services (GSS) at Bridgewater State University by administering social media presence for GSS and GPSA, and creating marketing materials for programmatic efforts.• Collaborated with team members to enhance the visibility and engagement of Graduate Student Services through strategic social media campaigns.• Developed creative and impactful marketing materials to promote events and initiatives, resulting in increased student participation and… Show more • Supported the Office of Graduate Student Services (GSS) at Bridgewater State University by administering social media presence for GSS and GPSA, and creating marketing materials for programmatic efforts.• Collaborated with team members to enhance the visibility and engagement of Graduate Student Services through strategic social media campaigns.• Developed creative and impactful marketing materials to promote events and initiatives, resulting in increased student participation and awareness.• Utilized strong communication and organizational skills to effectively coordinate with various stakeholders and ensure successful implementation of marketing strategies. Show less

Beverly, Massachusetts, United States

Boston, Massachusetts, United States

Boston, Massachusetts, United States

* Became the D429 District Trainer for Fulfillment. Trained 4 TLs and 1 ETL* Powered equipment training captain for T2258* Improved Fresh Grocery Pick-up Metrics: pick productivity (Q1: 39.09 uph to Q4: 47.22 uph in Q4), picked units (Q1: 1,480 to Q4: 25,864), Food safety pick on time (Q1: 96.34% to Q4: 99.31%)Improved Order Pick Up Metrics: pick productivity (Q1: 15.02 uph to Q4: 21.58 uph), pick on time (Q1: 76.88% to Q4: 97.16%), picked units (Q1: 69,748 to Q4: 102,525)*… Show more * Became the D429 District Trainer for Fulfillment. Trained 4 TLs and 1 ETL* Powered equipment training captain for T2258* Improved Fresh Grocery Pick-up Metrics: pick productivity (Q1: 39.09 uph to Q4: 47.22 uph in Q4), picked units (Q1: 1,480 to Q4: 25,864), Food safety pick on time (Q1: 96.34% to Q4: 99.31%)Improved Order Pick Up Metrics: pick productivity (Q1: 15.02 uph to Q4: 21.58 uph), pick on time (Q1: 76.88% to Q4: 97.16%), picked units (Q1: 69,748 to Q4: 102,525)* Improved Ship From Store metrics: Pack productivity (Q1: 115.58 uph to Q4: 123.57 uph), Packed units (Q1: 28,096 to Q4: 120,933), Sort on time (Q1: 75.55% to Q4: 92.47%)* Ranked #1 in Q4 Ship From Store sales in D429 at $1,891,886 ($329,980 over T2693) with a Q4 comp of 313.54%* Ranked #2 in YTD Ship From Store sales in D429 at $3,378,162 behind T2693, with a YTD comp of 31.15%* Ranked #3 in YTD Order Pick Up units in D429 at 312,291 behind T2649 and T1442, with a Pick Up comp of 199.55% and a Drive Up comp of 1,465.88%* YTD Fulfilled a total of $6,722,539 in T2256 sales (15.9% of total sales) with a overall Fulfilled comp of 85.74% Show less

Boston, Massachusetts, United States

• Provided an exceptional guest experience by providing a fresh and full shopping experience during all hours of operations, prioritizing the guest’s needs over task.• Understand department sales trends for proper inventory management to ensure departmental profitability.• Responsible for the ordering and inventory management of produce to ensure freshness and quality.• Assisted in the training of new Food and Beverage team members.• Partnered with Food and Beverage Team Leader… Show more • Provided an exceptional guest experience by providing a fresh and full shopping experience during all hours of operations, prioritizing the guest’s needs over task.• Understand department sales trends for proper inventory management to ensure departmental profitability.• Responsible for the ordering and inventory management of produce to ensure freshness and quality.• Assisted in the training of new Food and Beverage team members.• Partnered with Food and Beverage Team Leader to accurately set and manage planograms and sales planners. Show less

Highland Heights, Kentucky

• Provided leadership to all areas of residence life, campus partnerships, assessment and evaluation, and enrollment management. • Served as a member of the University Housing Leadership team and directly lead a team of 74 professional and para-professional staff members, including immediate supervision of an assistant director and 5 masters level hall directors. • Led the development and implementation of a residence life program for over 2000 beds. • Served as a member of the… Show more • Provided leadership to all areas of residence life, campus partnerships, assessment and evaluation, and enrollment management. • Served as a member of the University Housing Leadership team and directly lead a team of 74 professional and para-professional staff members, including immediate supervision of an assistant director and 5 masters level hall directors. • Led the development and implementation of a residence life program for over 2000 beds. • Served as a member of the NKU Community Care team to coordinate behavior interventions for students. • Provided emergency response and crisis management as administrator-on-call.• Managed an area budget of over $125,000.• Redeveloped student staff training for 64 resident assistants.• Worked with Enrollment and Degree Management to provide outreach to at-risk resident students.• Redeveloped the Residential Education Model to promote community within the residence halls. Show less

Brookline, Ma

• Oversaw all daily operations, strategic planning, and leadership for the Office of Residence Life. • Forecasted, analyzed, and managed a departmental budget of over $1,500,000.• Negotiated contracts and services with various outside vendors. • Served as a member of the Campus CARE team (Behavioral Intervention group). Plan and facilitate professional and student staff training. • Provided emergency response and crisis management as administrator-on-call. • Administered the… Show more • Oversaw all daily operations, strategic planning, and leadership for the Office of Residence Life. • Forecasted, analyzed, and managed a departmental budget of over $1,500,000.• Negotiated contracts and services with various outside vendors. • Served as a member of the Campus CARE team (Behavioral Intervention group). Plan and facilitate professional and student staff training. • Provided emergency response and crisis management as administrator-on-call. • Administered the College’s Student Health Insurance Program. • Maintained the Student Affairs divisional web presence. • Administered MBTA Semester Pass Program, a public transportation service available to commuter students. • Collected and verified of all active student immunization records. • Facilitated a Leadership Academy section for undergraduate students. • Served on the Commencement Planning Committee, as “Stage Coordinator” for May Commencement. Show less

Brookline, Ma

• Taught one section of CO-110, Introduction to Public Speaking, a 15-week in-person course required for Criminal Justice, Legal Studies, and Communication students.

Brookline, Ma

Directly manage a residential community of 180 beds, consisting of first-year and upper-class students.Coordinate the Leadership Living Learning Community program. • Coordinate all marketing and outreach communications for housing operations.• Redesigned Housing Selection process resulting in a 32% increase in housing deposits and an increase in participation by 15% (Spring 2014 to Spring 2015).• Increased MBTA Pass sales by 11% (AY2014/15 to AY2015/16).

Springfield, Massachusetts Area

• Supervised master’s-level Resident Directors, graduate assistants, graduate interns, and up to 40 undergraduate staff and RAs. • Developed and delivered semi-annual professional and student staff training program. • Managed housing operations (facilities, assignments, and billing) for the graduate housing area.• Coordinated the BEAR (Building Experiences Among Residents) Program, a student development focused cocurricular experience for 750 first year students.• Coordinated… Show more • Supervised master’s-level Resident Directors, graduate assistants, graduate interns, and up to 40 undergraduate staff and RAs. • Developed and delivered semi-annual professional and student staff training program. • Managed housing operations (facilities, assignments, and billing) for the graduate housing area.• Coordinated the BEAR (Building Experiences Among Residents) Program, a student development focused cocurricular experience for 750 first year students.• Coordinated the Senior Success Series, a development focused co-curricular experience for 900 students. Show less

Springfield, Massachusetts Area

• Supervised master’s-level Resident Directors, graduate assistants, graduate interns, and up to 40 undergraduate staff and RAs. • Developed and delivered semi-annual professional and student staff training program. • Managed housing operations (facilities, assignments, and billing) for the graduate housing area.• Coordinated the BEAR (Building Experiences Among Residents) Program, a student development focused cocurricular experience for 750 first year students.• Coordinated… Show more • Supervised master’s-level Resident Directors, graduate assistants, graduate interns, and up to 40 undergraduate staff and RAs. • Developed and delivered semi-annual professional and student staff training program. • Managed housing operations (facilities, assignments, and billing) for the graduate housing area.• Coordinated the BEAR (Building Experiences Among Residents) Program, a student development focused cocurricular experience for 750 first year students.• Coordinated the Senior Success Series, a development focused co-curricular experience for 900 students.• Increased first-year student participation in BEAR Program activities by more than 50% over two years.• Oversaw re-branding and redevelopment of the Senior Success Series program.• Coordinated the development of staff learning outcomes for 51 Resident Advisors.• Assisted in the redevelopment of the residential quality of life survey for approximately 2000 residents.• Directed, edited, and co-wrote an 11-minute video to educate new students and their parents about on-campus living. Show less

Greater Pittsburgh Area

• Supervised one graduate assistant, two assistant community directors, fourteen community facilitators, and six office staff. • Developed Living and Learning Community programming initiatives for first year and sophomore students. • Shared night and weekend duty rotation for campus of over 900 residents with four other professional staff. • Coordinated the development of the Residence Hall Association; served as RHA advisor.• Established a student development focused… Show more • Supervised one graduate assistant, two assistant community directors, fourteen community facilitators, and six office staff. • Developed Living and Learning Community programming initiatives for first year and sophomore students. • Shared night and weekend duty rotation for campus of over 900 residents with four other professional staff. • Coordinated the development of the Residence Hall Association; served as RHA advisor.• Established a student development focused co-curricular experience for 200 sophomores.• Created new customer service policies and facilitated customer service training for front desk staff.• Developed new room selection lottery process for over 900 residential students, which resulted in a fairer and more efficient process.• Assisted with communicable disease response on campus, including H1N1 isolation housing supply and building access. Show less

Greater Pittsburgh Area

• Hired, trained and evaluated five student Desk Services Managers and up to 100 Desk Services Assistants• Instituted a program for employee recognition• Coordinated Transitional Housing and Summer Housing process, billing, and assignments • Administered staff performance standard accountability meeting and completed follow-up as necessary• Implemented training program for staff, including semi-annual and on-going monthly in-service trainings• Contributed to bi-weekly dining… Show more • Hired, trained and evaluated five student Desk Services Managers and up to 100 Desk Services Assistants• Instituted a program for employee recognition• Coordinated Transitional Housing and Summer Housing process, billing, and assignments • Administered staff performance standard accountability meeting and completed follow-up as necessary• Implemented training program for staff, including semi-annual and on-going monthly in-service trainings• Contributed to bi-weekly dining newsletter, This Week in Dining, both as a contributing writer and editor• Managed Desk Services web presence• Administered $335,000 annual area payroll budget Show less

• Assisted in the coordination and presentation of a six part leadership series• Assisted in the planning of La Roche College Leadership conference• Co-advised La Roche Activities Forum• Co-advised La Roche College Student Government Association• Assisted in planning and implementation of campus-wide programming

Master Of Education - Med, Mental Health Counseling

Doctor Of Philosophy (Ph.D.), Higher Education Leadership

Completed most of the course work towards a PhD in Higher Education Leadership.

Master Of Arts, Organizational Leadership

Certificate, Servant Leadership

Master Of Arts, Student Affairs In Higher Education

Activities and Societies: Pennsylvania College Personnel Association, Graduate Student Liaison

Bachelor Of Arts, History

Activities and Societies: Residence Hall Association National Residence Hall Honorary National Association of College and University.