John Mclaughlin Email & Phone Number

Glasgow, Scotland, United Kingdom

Glasgow, Scotland, United Kingdom

Working as the focal point for the Human Resources Training Coordinator team across EMEA to help facilitate and organize Talent Development & Diversity and Inclusion initiatives in those regions.

• As the Senior Performance Coach at Jarvis, my primary focus is the onboarding and ongoing development of new trainees to our team based in Miami. I do this through a mixture of classroom/virtual and 1:1 coaching using.
• Oversee and facilitate Onboarding throughout the business.
• Manage LMS and coaching support systems to facilitate learning.
• Design, implement and facilitate the ongoing development of training programs to suit the needs of the business and incorporate new ideas within the space.
• Deliver group coaching and 1:1 sessions to develop key skills and help motivate trainees to achieve personal and performance goals.
• Keep up-to-date with the latest coaching trends and product/service innovations for continuous learning.

Miami, Florida, United States

As Group Sales Coach at Jarvis, I am responsible for the onboarding, training & coaching for all new hire staff across the United States.

Glasgow

• Part of the Learning and Development team at Sthree, one of the industry leading Specialist Staffing Companies in the world and an organisation known for its excellent training programme.My role entails:
• Providing world class learning and development solutions specialising in sales skills.
• Providing structured training, direct coaching and support for sales staff
• Embedding the learning from all structured activity
• Adapting delivery to ensure consistent standard of learner experience
• Contributing to the evaluation of all sales development activity

Airdrie

As a trainer with Teleperformance I was responsible for the first time induction of new employees to specific campaigns. During my time with Teleperformance I worked exclusively with Virgin Media one of the UK’s biggest telecommunications companies and was responsible for the training and development of over 600 employees, this ranged from induction.