John Medeiros

John Medeiros Email and Phone Number

Client Director, Client Success at Engage People Inc. @ Engage People Inc.
markham, ontario, canada
John Medeiros's Location
Mississauga, Ontario, Canada, Canada
John Medeiros's Contact Details

John Medeiros personal email

n/a
About John Medeiros

My professional experiences as a Client Director include successful design & implementations of various projects such as customer acquisition campaigns, channel incentives, rewards, employee recognition and digital communications. My project strengths include the management of acquisition campaigns, incentives and employee recognition programs, especially those containing digital solutions. My experience spans across a number of industry sectors including telecommunications, financial, pharmaceutical, manufacturing and food & beverage.Specialties: Loyalty and marketing strategies to help companies move the bar! -- Builder of recognition/loyalty web solutions to help companies reward their customers/employees.

John Medeiros's Current Company Details
Engage People Inc.

Engage People Inc.

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Client Director, Client Success at Engage People Inc.
markham, ontario, canada
Website:
engagepeople.com
Employees:
93
John Medeiros Work Experience Details
  • Engage People Inc.
    Client Director - Client Success
    Engage People Inc. Oct 2015 - Present
    Toronto, Canada Area
    Hired on to lead a team of developers and internal project professionals in the execution of daily business deliverables for National/Worldwide clients in Telecommunications, Financial and Travel industries.• Delivering YOY revenue growth of $17M or 30% increase, and maintained 10% margin on overall program budget. • Providing leadership and direction to multiple project teams, including Development/Technology, Marketing, Fulfillment & Call Centre to ensure all deliverables are… Show more Hired on to lead a team of developers and internal project professionals in the execution of daily business deliverables for National/Worldwide clients in Telecommunications, Financial and Travel industries.• Delivering YOY revenue growth of $17M or 30% increase, and maintained 10% margin on overall program budget. • Providing leadership and direction to multiple project teams, including Development/Technology, Marketing, Fulfillment & Call Centre to ensure all deliverables are implemented correctly. • Consulted on the design, implementation and coaching of a tracking system to ensure that development support tasks can be monitored by both internal and client project teams. • Managing all scope changes including communication to clients, project teams, and internal business units. • Measuring and evaluating quarterly KPI metrics for performance management and improvements. Show less
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  • Bond Brand Loyalty
    Senior Account Executive
    Bond Brand Loyalty Sep 2011 - Feb 2015
    Toronto, Canada Area
    • Proven ability in managing the project schedule, budget, scope, risks and change logs for numerous incentive & marketing projects totalling $4.5 million• Supported in the pre-sales process with sales presentations, proposals and strategic pricing development• Recognized by management as a key contributor to the success of projects by developing and managing relationships with the client and project stakeholders throughout the entire project lifecycle• Supported accurate pipeline… Show more • Proven ability in managing the project schedule, budget, scope, risks and change logs for numerous incentive & marketing projects totalling $4.5 million• Supported in the pre-sales process with sales presentations, proposals and strategic pricing development• Recognized by management as a key contributor to the success of projects by developing and managing relationships with the client and project stakeholders throughout the entire project lifecycle• Supported accurate pipeline forecasting and reporting for all account sales/growth activity as required• Led project team members to successfully meet client project objectives with on-time, on-budget, and quality delivery• Developed and maintained in-depth knowledge of the client's business, marketing programs, brands, competitors and strategies• Ensured high levels of client satisfaction with all aspects of the project solutions, and resolved client satisfaction issues responsively and professionally Show less
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  • Maritz Canada
    Account Executive, Strategic Business Development
    Maritz Canada Dec 2009 - Sep 2011
    Toronto, Canada Area
    • Presented a complex solution and successfully secured a long term contract for an employee recognition & rewards project, for a large Canadian telecommunications company• Executed the timely flow of information and documentation of all client-related activity within the project team and to/from the client• Successfully launched the project objectives on-time, on-budget, and with quality delivery• Acknowledged by the client and project team members for the development and official… Show more • Presented a complex solution and successfully secured a long term contract for an employee recognition & rewards project, for a large Canadian telecommunications company• Executed the timely flow of information and documentation of all client-related activity within the project team and to/from the client• Successfully launched the project objectives on-time, on-budget, and with quality delivery• Acknowledged by the client and project team members for the development and official documentation for all project related activities• Facilitation of weekly client meetings and yearly account review meetings Show less
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  • Maritz Canada
    Client Services Manager
    Maritz Canada Oct 2008 - Dec 2009
    Toronto, Canada Area
    • Accountable for the year over year success of the employee recognition & rewards solution for a large Canadian pharmaceutical company• Proactively scheduled yearly business review meetings to demonstrate the continued program growth and effectiveness• Facilitated yearly meetings with the client procurement team to review , negotiate and renew program contracts• Responsible for the creation of service agreement amendments, investment summary and billing schedules
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  • Maritz Canada
    Project Manager, Program Implementations
    Maritz Canada Apr 2007 - Oct 2008
    Toronto, Canada Area
    • Spearheaded the creation of an employee recognition & rewards solution for a large Canadian pharmaceutical company• Assessed the client’s business objectives through the facilitation of key stakeholder meetings and developed a solution in partnership with a third party vendor and cross-functional digital teams• Managed the project schedule, budget, financials, scope and scope changes, issue risks and change logs• Accountable for overseeing the development, quality assurance, user… Show more • Spearheaded the creation of an employee recognition & rewards solution for a large Canadian pharmaceutical company• Assessed the client’s business objectives through the facilitation of key stakeholder meetings and developed a solution in partnership with a third party vendor and cross-functional digital teams• Managed the project schedule, budget, financials, scope and scope changes, issue risks and change logs• Accountable for overseeing the development, quality assurance, user acceptance testing and successful launch of the client solution• Continually assessed the project and identify potential areas of increased effectiveness, efficiency and value add to provide maximum return on investment Show less
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  • Maritz Canada
    Project Manager
    Maritz Canada Sep 2004 - Apr 2007
    Toronto, Canada Area
    • Developed a solution for a food & beverage industry leader which resulted in the launch of a Canadian incentive program• Facilitate the development and documentation of all project activities• Accountable for developing, planning and managing the project critical path and timeline to meet the forecasted delivery deadline• Managed the roles and responsibilities of cross-functional project team to ensure Quality Management System (QMS) standards, specifically ISO 9001:2000 to ensure… Show more • Developed a solution for a food & beverage industry leader which resulted in the launch of a Canadian incentive program• Facilitate the development and documentation of all project activities• Accountable for developing, planning and managing the project critical path and timeline to meet the forecasted delivery deadline• Managed the roles and responsibilities of cross-functional project team to ensure Quality Management System (QMS) standards, specifically ISO 9001:2000 to ensure continually met• Recognized by management as a key contributor to the success of the project by developing and managing relationships with the client and project stakeholders throughout the entire project lifecycle Show less
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  • Maritz Canada
    Project Leader
    Maritz Canada Feb 2002 - Sep 2004
    Toronto, Canada Area
    • Responsible for overseeing the delivery of a nationwide telecommunications channel incentive program and the planning of a nationwide Presidents Club incentive travel program• Developed, planned and managed the project critical path and timelines to meet forecasted delivery deadlines including budget, scope and scope changes• Managed the projects to meet client quality and specification standards for solution development and project delivery• Provided leadership to project team… Show more • Responsible for overseeing the delivery of a nationwide telecommunications channel incentive program and the planning of a nationwide Presidents Club incentive travel program• Developed, planned and managed the project critical path and timelines to meet forecasted delivery deadlines including budget, scope and scope changes• Managed the projects to meet client quality and specification standards for solution development and project delivery• Provided leadership to project team members from cross-functional business units• Continually assessed the project and identified potential areas of increased effectiveness, efficiency and value add to maximum the return on investment• Facilitated the timely flow of information within the project team, the company and to/from the client• Documented project activities Show less
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  • Maritz Canada
    Program Manager
    Maritz Canada Oct 1999 - Feb 2002
    Toronto, Canada Area
    • Accountable for managing a nationwide channel incentive program for a large computer corporation and its reseller/distribution channels• Provided leadership to project team members by directing their activities in a manner that successfully met project objectives• Responsible for monitoring quality, budget costs, and timelines associated with various project tasks• Continually assessed the project and identified potential areas of increased effectiveness, efficiency and value add… Show more • Accountable for managing a nationwide channel incentive program for a large computer corporation and its reseller/distribution channels• Provided leadership to project team members by directing their activities in a manner that successfully met project objectives• Responsible for monitoring quality, budget costs, and timelines associated with various project tasks• Continually assessed the project and identified potential areas of increased effectiveness, efficiency and value add to maximum the return on investment• Provided direct support to the Project Manager, Project Leader and Account Manager• Accountable for generating ad hoc reports and ensured that proper quality control was performed prior to sending report to the client Show less
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John Medeiros Skills

Incentive Programs Marketing Strategy Loyalty Programs Marketing Marketing Communications Loyalty Marketing Incentives Customer Experience Integrated Marketing Management Relationship Marketing Account Management Business Development Leadership Project Management Lead Generation Digital Marketing Program Management Email Marketing Digital Strategy Mobile Marketing Direct Marketing B2b Marketing Interactive Marketing Strategy Brand Loyalty Customer Engagement

John Medeiros Education Details

Frequently Asked Questions about John Medeiros

What company does John Medeiros work for?

John Medeiros works for Engage People Inc.

What is John Medeiros's role at the current company?

John Medeiros's current role is Client Director, Client Success at Engage People Inc..

What is John Medeiros's email address?

John Medeiros's email address is jo****@****itz.com

What is John Medeiros's direct phone number?

John Medeiros's direct phone number is +141646*****

What schools did John Medeiros attend?

John Medeiros attended Sheridan College, Gordon Gradon.

What are some of John Medeiros's interests?

John Medeiros has interest in Volleyball, Hockey, Baseball.

What skills is John Medeiros known for?

John Medeiros has skills like Incentive Programs, Marketing Strategy, Loyalty Programs, Marketing, Marketing Communications, Loyalty Marketing, Incentives, Customer Experience, Integrated Marketing, Management, Relationship Marketing, Account Management.

Who are John Medeiros's colleagues?

John Medeiros's colleagues are Manuel Tosti, Alifya Zahid, Sarena Kornblum, Chris Araujo, Joanne Brown, Mason Silver, Vivian Mak, Pmp®.

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