John Medeiros Email & Phone Number

Toronto, Canada Area

Hired on to lead a team of developers and internal project professionals in the execution of daily business deliverables for National/Worldwide clients in Telecommunications, Financial and Travel industries.• Delivering YOY revenue growth of $17M or 30% increase, and maintained 10% margin on overall program budget. • Providing leadership and direction to multiple project teams, including Development/Technology, Marketing, Fulfillment & Call Centre to ensure all deliverables are… Show more Hired on to lead a team of developers and internal project professionals in the execution of daily business deliverables for National/Worldwide clients in Telecommunications, Financial and Travel industries.• Delivering YOY revenue growth of $17M or 30% increase, and maintained 10% margin on overall program budget. • Providing leadership and direction to multiple project teams, including Development/Technology, Marketing, Fulfillment & Call Centre to ensure all deliverables are implemented correctly. • Consulted on the design, implementation and coaching of a tracking system to ensure that development support tasks can be monitored by both internal and client project teams. • Managing all scope changes including communication to clients, project teams, and internal business units. • Measuring and evaluating quarterly KPI metrics for performance management and improvements. Show less

Toronto, Canada Area

• Proven ability in managing the project schedule, budget, scope, risks and change logs for numerous incentive & marketing projects totalling $4.5 million• Supported in the pre-sales process with sales presentations, proposals and strategic pricing development• Recognized by management as a key contributor to the success of projects by developing and managing relationships with the client and project stakeholders throughout the entire project lifecycle• Supported accurate pipeline… Show more • Proven ability in managing the project schedule, budget, scope, risks and change logs for numerous incentive & marketing projects totalling $4.5 million• Supported in the pre-sales process with sales presentations, proposals and strategic pricing development• Recognized by management as a key contributor to the success of projects by developing and managing relationships with the client and project stakeholders throughout the entire project lifecycle• Supported accurate pipeline forecasting and reporting for all account sales/growth activity as required• Led project team members to successfully meet client project objectives with on-time, on-budget, and quality delivery• Developed and maintained in-depth knowledge of the client's business, marketing programs, brands, competitors and strategies• Ensured high levels of client satisfaction with all aspects of the project solutions, and resolved client satisfaction issues responsively and professionally Show less

Toronto, Canada Area

• Presented a complex solution and successfully secured a long term contract for an employee recognition & rewards project, for a large Canadian telecommunications company• Executed the timely flow of information and documentation of all client-related activity within the project team and to/from the client• Successfully launched the project objectives on-time, on-budget, and with quality delivery• Acknowledged by the client and project team members for the development and official… Show more • Presented a complex solution and successfully secured a long term contract for an employee recognition & rewards project, for a large Canadian telecommunications company• Executed the timely flow of information and documentation of all client-related activity within the project team and to/from the client• Successfully launched the project objectives on-time, on-budget, and with quality delivery• Acknowledged by the client and project team members for the development and official documentation for all project related activities• Facilitation of weekly client meetings and yearly account review meetings Show less

Toronto, Canada Area

• Accountable for the year over year success of the employee recognition & rewards solution for a large Canadian pharmaceutical company• Proactively scheduled yearly business review meetings to demonstrate the continued program growth and effectiveness• Facilitated yearly meetings with the client procurement team to review , negotiate and renew program contracts• Responsible for the creation of service agreement amendments, investment summary and billing schedules

Toronto, Canada Area

• Spearheaded the creation of an employee recognition & rewards solution for a large Canadian pharmaceutical company• Assessed the client’s business objectives through the facilitation of key stakeholder meetings and developed a solution in partnership with a third party vendor and cross-functional digital teams• Managed the project schedule, budget, financials, scope and scope changes, issue risks and change logs• Accountable for overseeing the development, quality assurance, user… Show more • Spearheaded the creation of an employee recognition & rewards solution for a large Canadian pharmaceutical company• Assessed the client’s business objectives through the facilitation of key stakeholder meetings and developed a solution in partnership with a third party vendor and cross-functional digital teams• Managed the project schedule, budget, financials, scope and scope changes, issue risks and change logs• Accountable for overseeing the development, quality assurance, user acceptance testing and successful launch of the client solution• Continually assessed the project and identify potential areas of increased effectiveness, efficiency and value add to provide maximum return on investment Show less

Toronto, Canada Area

• Developed a solution for a food & beverage industry leader which resulted in the launch of a Canadian incentive program• Facilitate the development and documentation of all project activities• Accountable for developing, planning and managing the project critical path and timeline to meet the forecasted delivery deadline• Managed the roles and responsibilities of cross-functional project team to ensure Quality Management System (QMS) standards, specifically ISO 9001:2000 to ensure… Show more • Developed a solution for a food & beverage industry leader which resulted in the launch of a Canadian incentive program• Facilitate the development and documentation of all project activities• Accountable for developing, planning and managing the project critical path and timeline to meet the forecasted delivery deadline• Managed the roles and responsibilities of cross-functional project team to ensure Quality Management System (QMS) standards, specifically ISO 9001:2000 to ensure continually met• Recognized by management as a key contributor to the success of the project by developing and managing relationships with the client and project stakeholders throughout the entire project lifecycle Show less

Toronto, Canada Area

• Responsible for overseeing the delivery of a nationwide telecommunications channel incentive program and the planning of a nationwide Presidents Club incentive travel program• Developed, planned and managed the project critical path and timelines to meet forecasted delivery deadlines including budget, scope and scope changes• Managed the projects to meet client quality and specification standards for solution development and project delivery• Provided leadership to project team… Show more • Responsible for overseeing the delivery of a nationwide telecommunications channel incentive program and the planning of a nationwide Presidents Club incentive travel program• Developed, planned and managed the project critical path and timelines to meet forecasted delivery deadlines including budget, scope and scope changes• Managed the projects to meet client quality and specification standards for solution development and project delivery• Provided leadership to project team members from cross-functional business units• Continually assessed the project and identified potential areas of increased effectiveness, efficiency and value add to maximum the return on investment• Facilitated the timely flow of information within the project team, the company and to/from the client• Documented project activities Show less

Toronto, Canada Area

• Accountable for managing a nationwide channel incentive program for a large computer corporation and its reseller/distribution channels• Provided leadership to project team members by directing their activities in a manner that successfully met project objectives• Responsible for monitoring quality, budget costs, and timelines associated with various project tasks• Continually assessed the project and identified potential areas of increased effectiveness, efficiency and value add… Show more • Accountable for managing a nationwide channel incentive program for a large computer corporation and its reseller/distribution channels• Provided leadership to project team members by directing their activities in a manner that successfully met project objectives• Responsible for monitoring quality, budget costs, and timelines associated with various project tasks• Continually assessed the project and identified potential areas of increased effectiveness, efficiency and value add to maximum the return on investment• Provided direct support to the Project Manager, Project Leader and Account Manager• Accountable for generating ad hoc reports and ensured that proper quality control was performed prior to sending report to the client Show less

Business Administration, Human Resource Management

Education record