John Milon Email & Phone Number

Victoria, British Columbia, Canada

Providing top tier technical support to the end user to ensure internet connectivity across a variety of internet services.

Victoria, British Columbia, Canada

Managing all aspects of Internet Marketing.Creating and posting content to all social media channels.Monitoring for and replying to Google Reviews.Keeping track of metrics and KPIs.Promotion of all products.

Victoria, Bc.

- Answering calls and tickets, offering technical & admin support for a variety of clients.- Successful troubleshooting and problem solving related to Internet Service connectivity.- Familiar with the Google Administration Panel for resetting passwords, adding new users.- Following strict security guidelines to ensure client data protection.- Able to assess situations, provide viable solutions, and implementation.

Victoria, British Columbia, Canada

- Managing a small design & production team to output graphics and materials for clients.- Designed promotional materials such as banners, posters, flags and other artwork. Focus was primarily for the automobile industry, but catered to the needs of the customer!- Utilizing Adobe Photoshop and Corel Draw on a daily basis.- Vectorizing artwork and optimizing files for production output.

Ottawa, Ontario And Victoria, British Columbia

- Ability to diagnose and repair problems with laptops, desktops, tablets and cell phones.- Assist clients with a wide variety of technical and computer issues.- Demonstrated a good balance of patience and knowledge to provide top tier customer service.- Provided clients friendly support and training services.- Shipped and received products.- Promoted and sold appropriate Geek Squad services.- Proficiency at virus & malware removals and hardware repair including damage to cell phone screens.

- Provided friendly service and product knowledge as required.- Processed sale transactions and trades in an efficient manner.- Receiving, processing and adding shipments to inventory.- Keeping the latest products on display.- Keeping an eye on store security.- Setting trade-in values and product pricing as necessary.- Kept track of the latest promotions and communications.- Made sure a daily inventory of products. was done.- Calculated employee hours for payroll.- Manage any customer service issues to maintain customer satisfaction.

Ottawa, Ontario

- Internet connectivity, wired and wireless.- Home networking & troubleshooting.- Configuring email, resetting passwords.