Customer Success Manager
CurrentCustomer Success Manager role with a focus on account management, account nurturing, usage analytics, enterprise level training and data driven reports/usage in the SaaS space.
Nov 2021 - Present
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John Lopez Email & Phone Number
Customer Success Manager at LightBox
at
LightBox
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✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager at LightBox
Location
Charlotte, North Carolina, United States
Company size
Who is John Lopez? Overview
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Quick answer
John Lopez is listed as Customer Success Manager at LightBox at LightBox, a with 599 employees, based in Charlotte, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for John Lopez.
John Lopez previously worked as Customer Success Manager at Lightbox and DSS SMB Sales Associate at Microsoft. John Lopez holds Bachelor Of Science - Bs, Computer Science from University Of Arizona Global Campus.
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Email format at LightBox
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LightBox
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Profile bio
About John Lopez
Skilled and driven Customer Success professional with a strong background in account management, training, and support. Experienced in managing multiple accounts in fast paced environments with multiple teams and leadership. Focused on building, maintaining, and nurturing client relationships. Adept and fluent in building strong proposals that introduce clients to new and existing products that will impact consumption. Strong interpersonal skills and able to explain complex issues in easy-to-understand terms that removes potential roadblocks. Heavy focus on executing and driving digital transformation opportunities that lead to lifetime partners.
Current workplace
John Lopez's current company
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Lightbox
5 roles
John Lopez work experience
A career timeline built from the work history available for this profile.
Dss Smb Sales Associate
Account Management based role with a focus on Microsoft 365 licensing solutions and Surface products. Focused in identifying customer needs for licensing/devices, road mapping their digital transformation and managing their accounts over time as they evolve and grow.• Focus on consultations with customers, road mapping solutions and delivering trainings on solutions provided to drive consumption and grow utilization• Focus on Microsoft licenses B2B SaaS solutions (sales)
Jul 2021 - Nov 2021
Cloud Technical Expert
Oversaw and supported on training, deployment, licensing, and tenant support needs for enterprise, SMC, education, and non-profit organizations. Analyzed current licensing structures and needs of companies to ensure the optimal use of their products and recommended solutions to further utilization and adoption. Reactive and proactive solutions to customer’s needs through technical excellence.• Focus on Account Management for clients undergoing digital transformation, deployment and/or adoption• Focus on driving B2B SaaS sales and consumption • B2B SaaS based training to crowds of 20-500+ in various verticals of government, education, small/midsized business, non-profit, and healthcare.
Aug 2018 - Aug 2021
Services Advisor
Supported Microsoft customers at our in-store Answer Desk through customer obsession, technological capability, empathy, and a drive for results. Drove results through selling our Assure program and Windows/Surface device sales.• Sales expertise with Windows and IoT devices / Training local businesses on Windows 10, Office 365, and overall technical aptitude. • Provided white glove service to Microsoft customers with technical aptitude focused on Windows 8/8.1/10.
Mar 2017 - Aug 2018
Product Advisor
Customer Service and sales driven role focused on Windows device adoption, conversion, and metric focused selling.• Collaborate with corporate and SMB to develop and implement events, sales opportunities, and educational content that supports community engagement initiatives.
Oct 2014 - Mar 2017
Team & coworkers
Colleagues at LightBox
Other employees you can reach at lightboxre.com. View company contacts for 599 employees →
MH
Marguerite Hughes
Colleague at LightboxRamona, California, United States
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KC
Kelly Cyr
Colleague at LightboxYork, Ontario, Canada
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JM
Jimmy Montesinos
Colleague at LightboxNashville, Tennessee, United States
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RB
Reno Blum
Colleague at LightboxOklahoma City, Oklahoma, United States
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CD
Christopher Drake
Colleague at LightboxLincolnton, North Carolina, United States
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AC
Adrian Castro
Colleague at LightboxOrange, California, United States
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SB
Sydney Byck
Colleague at LightboxScarsdale, New York, United States
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DM
David Moss
Colleague at LightboxAlbany, New York, United States
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CE
Cathleen Ehmer, Cpa, Cgma
Colleague at LightboxShelton, Connecticut, United States
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AT
Austin Thompson
Colleague at LightboxRogers, Arkansas, United States
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Marguerite Hughes
Colleague at LightboxRamona, California, United States
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KC
Kelly Cyr
Colleague at LightboxYork, Ontario, Canada
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JM
Jimmy Montesinos
Colleague at LightboxNashville, Tennessee, United States
View →
RB
Reno Blum
Colleague at LightboxOklahoma City, Oklahoma, United States
View →
CD
Christopher Drake
Colleague at LightboxLincolnton, North Carolina, United States
View →
AC
Adrian Castro
Colleague at LightboxOrange, California, United States
View →
SB
Sydney Byck
Colleague at LightboxScarsdale, New York, United States
View →
DM
David Moss
Colleague at LightboxAlbany, New York, United States
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CE
Cathleen Ehmer, Cpa, Cgma
Colleague at LightboxShelton, Connecticut, United States
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AT
Austin Thompson
Colleague at LightboxRogers, Arkansas, United States
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1 education record
John Lopez education
FAQ
Frequently asked questions about John Lopez
Quick answers generated from the profile data available on this page.
What company does John Lopez work for?
John Lopez works for LightBox.
What is John Lopez's role at LightBox?
John Lopez is listed as Customer Success Manager at LightBox at LightBox.
Where is John Lopez based?
John Lopez is based in Charlotte, North Carolina, United States while working with LightBox.
What companies has John Lopez worked for?
John Lopez has worked for Lightbox and Microsoft.
Who are John Lopez's colleagues at LightBox?
John Lopez's colleagues at LightBox include Marguerite Hughes, Kelly Cyr, Jimmy Montesinos, Reno Blum, and Christopher Drake.
How can I contact John Lopez?
You can use AeroLeads to view verified contact signals for John Lopez at LightBox, including work email, phone, and LinkedIn data when available.
What schools did John Lopez attend?
John Lopez holds Bachelor Of Science - Bs, Computer Science from University Of Arizona Global Campus.
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