John Mario Email and Phone Number

Providing advisory services to MSP principals exploring, planning, or preparing for an exit.

Elevated to the position of President/General Manager in anticipation of the sale of the MSP business, leading to the successful closure of the transaction in January 2020, with the acquisition being facilitated by a private equity group. Acted as company’s Chief Executive Officer, directly reporting to the Board of Directors. Oversaw comprehensive responsibilities encompassing full P&L accountability, strategic company vision, operational management, financial stewardship, sales leadership, marketing initiatives, and strategic cultivation of key account relationships.

Recruited to assume the role of second-in-command to the founder, with a primary focus on facilitating the founder's eventual transition. Initially entrusted with overseeing datacenter operations, support ecosystem, onboarding team, sales engineering, customer success, vendor relationships, and pivotal customer connections. Over a progressive trajectory, assumed comprehensive business managementresponsibilities, culminating in complete oversight of all facets, inclusive of full P&L accountability.

Founded IDDEA Group with the core vision of delivering Fortune 100 caliber IT services to small and medium-sized enterprises through advanced virtualization and virtual desktop infrastructure technology. Clients were presented with a compelling value proposition: a transition from upfront costs (CAPEX) to predictable monthly fees (OPEX), requiring minimal equipment investment. This encompassedthe flexibility to effortlessly incorporate users and offices as needed, a uniform desktop experience regardless of location, universal access from any device or internet connection, coupled with unrestricted helpdesk support and issue resolution. Further enhancing the package were elevated enterprise-grade security measures, comprehensive backup solutions, and the unique advantage of internet speeds up to 20 times faster than standard broadband plans. Central to the business strategy was constructing a highly scalable framework, centered around cultivating a robust monthly recurring revenue stream.

Brought onboard by Black Diamond to further cultivate and advance the visionary mission established at Xcedex Midwest. Directed and led the complete professional services and sales teams, overseeing their recruitment and management. Instrumental in constructing a robust partner ecosystem. Spearheaded the creation of a comprehensive corporate deliverables portfolio, encompassing pivotal components suchas assessments, return on investment analyses, total cost of ownership evaluations, and implementation proposals. Additionally, orchestrated and conducted a series of impactful demand-generation webinars.

Entrusted with comprehensive oversight of daily business operations, encompassing pivotal responsibilities such as business planning and establishment, sales strategies, professional services orchestration, cultivation of partner alliances, seamless operations management, and robust systems implementation. The primary focal point of the enterprise was to provide top-tier virtualization services in collaboration with strategic OEM partners and IT value-added resellers.