John Moser Email & Phone Number

Southeast

As a FranklinCovey Enterprise Client Partner, I provide the Ultimate Competitive Advantage by helping organization achieve results that require a change in human behavior. Our expertise is in seven areas: LEADERSHIP, EXECUTION, PRODUCTIVITY, TRUST, SALE PERFORMANCE & CUSTOMER LOYALTY Prior as a CultureCare Client Partner, I was responsible for providing solution designed to help healthcare providers, hospital and physical groups address new Healthcare Reforms guideline under ACA, HCAHPS. As we work with healthcare organization we know they are experiencing massive changes, and we find that they are taking on a lot of initiatives in an effort to keep their organization relevant and competitive. we've observed the healthcare providers have several things in common- they are focused on: -Decreasing cost-Increasing clinical outcomes-Creating wider access-Improving the patient experience The Question is: Should we be talking.

World Class Consulting Speaking & Training, WCCST- Is a Professional Consulting Company providing training, coaching, consulting, speakers, technologies & professional services focused on “Making People & Business Better” to the Federal Government & Commercial Business. WCCST understands that by improving or enhancing technologies, individual and corporate performance it creates and drives a competitive advantage. We use a blended approach that transfer tailored competencies directly to your business, through live instructor-led training, on line eLearning, webinars, consulting and one on one coaching. Focused on sales, leadership, customer services, sales management, engagement and change. We provide speaker at your conventions, lunch & learn session, trade shows and meeting. We understand that leveraging today's technology can drive business innovation, improve service levels, reduce cost increase profit margins and improve efficiency. Partnering with multiple leading software companies to provide BI, LMS, E-learning, IT solutions from initial purchasing, assessment, deployment, implementation training, service and follow up consulting.

Birmingham

As SEVP responsible for providing b2b consulting, selling, training, new client acquisitions, managing clients at executive level, customer service, and professional services on workplace conduct & compliance. We Provide Human Resource Outsourcing. Human Resource service's, that include training, systems and process to addressing Title VII, EEOC, culture, communication, compliance concerns and issues. Background checks, Drug testing, Workplace violence, reporting tools and investigations. Through WCCST we delivered, designed assessments, coaching and training on sales, leadership, customer services, sales management, engagement and change.

Global And Us

As President & CEO, I was responsible for the company vision, direction, leadership, training, sales enablement, sales growth, acquiring and developing talent, field coaching / mentoring, marketing & branding, managing clients at executive levels and overall operations of the Moser Group. The Moser Group was a Global training, coaching, consulting and talent development group of professionals, that utilized its team’s experience, expertise, energy and industry Best Practices To Make People & Business Better resulting in improved performance, reduced cost, increased profits, enhanced growth, strengthened moral and communication, developed better overall quality, safety and customer service.

Alabama

Leadership Development Institute of Al. (LDI) was a Dale Carnegie franchise, licensed to operate within the state of Alabama. We provided all training, coaching, products and services offered by Dale Carnegie & Assoc. As owner and president, I was responsible for the day to day operations that included recruiting, marketing, sales growth, training, mentoring, coaching, marketing, financial, PR and development of all instructional, sales, service, administrative and management staff that resulted in quality, customer satisfaction and profitable growth.

Washington D.C. Metro Area

Served as Director of The Leadership Development Institute of Washington DC ( a Division of Dale Carnegie & Associates). Operated out of Maryland, Virginia, Washington DC and West Virginia. As the CEO I was responsible for the profitable growth, instructional quality, client satisfaction, staffing, marketing, sales, coaching, management and leadership. That included the following:• Three offices• One office manager• One sales manager• Two managers of instructions• 3 team leaders• Inside sales team of 5• Customer service team of 4• 23 outside sales professionals • 145 full or part time trainers

Washington D.C. Metro Area

During my first 5 years with Dale Carnegie & Associates, I was a leading professional sales person and business improvement consultant. While in Washington DC, I was the top producer 4 years in a row worldwide, selling training, consulting and speaking. Helping the company move from individual development to more focus on teams and organization development improvement. Worked with organizations like Oracle, IBM, Marriott, AT&T, The Price Club, UPS, Wendy’s, Citizen Banks, USDA.