John Murcer Email & Phone Number

Elizabeth, New Jersey, United States

Jersey City, Nj

Multi-billion-dollar worldwide Corporation that specialized in Sea/Air/Road/Contract Logistics with many other verticals throughout the company.• Oversee the Domestic Road Business Unit in the US Corporate office for all nationwide FTL and LTL shipments which also included shipments to/from Canada down to Mexico• I am responsible for a team of twelve operations personnel and one Director of Business Development booking over-the-road dry and/or cold chain 53’ trailers• In control of a 50MM monthly P & L• Have weekly customer zoom or teams call with multiple pharmaceutical customers such as Merck, GSK, Sanofi, Novo, Kyowa Kirin, and Moderna to name a few.• Involved in carrier quarterly renegotiations to save our customers money – have had a customer savings of 15-20% which also resulted in a 18% increase in revenue through June 2023 vs June 2022.• Involved in billing 3.5MM to 4.5MM in revenue per month.• Recruited and negotiated with new company asset owned carriers.• Assisted my Pharma Station Lead in Creating and implemented new customer SOPs and updated current SOPs in operations and billing.• Work with our Quality, Safety, Health & Environment (QSHE) team in onboarding new company owned carriers.• Attended carrier and customer audits• Hold weekly operations meeting to discuss new carriers, new business, monthly revenue and billing• Motivate, inspire, train, and lead by example which resulted in no employee turnover the past 2-years.• Participated in all rate negations for new startup business and accounts• Resolved customer escalations and complaints in a timely professional manner.

East Rutherford, New Jersey, United States

Mid-size Transportation/Freight Forwarding Company that specializes in Over-The-Road(OTR), LTL and FTL shipments, B2B deliveries and full White Glove service to retail stores locally, nationally and to/from all parts of Canada..• Run the Domestic/3PL operations in the Corporate office covering the tri-state area• Manage 40-50 employees and have three direct reports• Transport freight Air, Ground, LTL/FTL, Intermodal Carriers and use our large network of vendors nationally to meet pickup and delivery expectations• Recruit and negotiate with local Independent Contractors• Provide full White Glove pick-up/delivery service to our high end profile clients such as Gucci, Neiman Marcus, Louis Vuitton, Bulgari, Christian Dior, Vince LLC, Under Armour and Chanel• Review metrics with my Customer Service & Tracking department on performance• Involved daily with our HR department on company procedures and/or issues that come up• Daily interaction with our IT Support team on any software issues or upgrades• Support the sales team on new projects and make recommendations to increase our revenue• Responsible in making sure company is TSA & DOT compliant• Accountable for the operation in two warehouses; East Rutherford, NJ and Somerset, NJ• Research and resolve escalations for our clients in a timely manner

Edison Nj

I work for a very large Logistics Company located in Central New Jersey that specializes in 3PL, Freight Forwarding, LTL/FTL, and Last Mile Operations. I currently oversee Sears Home Outlet, Williams-Sonoma, Pottery Barn and Floor & Decor in Last Mile Operations. I manage 30-40 local box truck & flatbed carriers in home & commercial delivery in NJ/NY/PA area. I am very customer service focused, detailed oriented with exceptional interpersonal skills. Strong carrier recruiting and relations.

Carlstadt, Nj

I worked for a small domestic/international Freight Forwarding company located in Northern New Jersey with annual gross sales of nine million. I ran the operations and accounting department, with direct reports from the Operations manager, Warehouse Manager, Bookkeeper, Payroll manager and Administrative Manager. My major responsibilities included hiring, rate negotiations with all our domestic LTL/FTL carriers, Commercial airline carriers, Air cargo carriers, local/non-local agents, as well as our domestic and international integrators. I also made sure we were TSA compliant whenever the TSA implemented new rules and regulations. I was very active in the accounting department and approved all invoices for accounts payable. I also assisted in the sales department trying to bring on additional accounts.

Elizabeth, Nj

I worked for a major freight forwarder in the transportation/logistics industry. I handled all Domestic sales/operations in New Jersey, as well as profit and loss responsibilities at the station. Some of my functions included overseeing our warehouse operations, dispatch operations, owner operators, delivery/pick-up agents, customer service, inventory management and quality control management, trade show logistics, asset recovery and return, product delivery and home delivery, and our in-house parts distribution division, as well as handled all maintenance issues at the facility. I was directly responsible for negotiating rates with the LTL and FTL Carriers, Air Cargo Carriers, Commercial Airline Carriers and Vendors. I was responsible for bringing in new business, overseeing new start-up accounts, and account management with there existing customers. I also handled all accounting functions, payroll, and customer /vendor billing.

Teterboro, Nj

Responsible for all major accounts such as Omni care, GE, EZ Rack, Rochester Drug, Rite Aid, Nokia, and several other accounts. I was accountable for (190) independent contractors working for Velocity out of my facility. I handled all driver settlements, rate negotiations with vendors, and I made sure our accounts were properly billed. I was also responsible for all new start-up accounts, analyzing customer needs and making sure we were one-hundred percent DOT/OSHA/TSA compliant. I directed all dispatch and warehouse operations, and always maintained a very strong customer service focus.

Elizabeth, Nj

• Reinforced company’s “Best Practices” in my facility, and made sure all managers and employees follow the summarized guidelines.• Controlled the overall operations of my agents/vendors at the outer points for the Northeast territory. Responsible for the overall productivity and performance.• Certified hazardous/dangerous goods coordinator for the entire Northeast Region. Made sure my region was in compliance with TSA rules and regulations, and completed CFR 49 and IATA training.• Responsible for the performance and productivity of my Night Operations Manager, Administrative Manager, Warehouse Manager and Traffic Manager.• Negotiated contract rates and tariffs with our LTL carriers, cargo carriers, and commercial airlines. Lowering carrier costs increased revenue 15%-20%.• Demonstrated excellent account management skills, resulting in an increase of revenue between 20%-30%.• Scheduled daily staff meetings to evaluate the progress on specific projects. Analyzed various methods that accelerated projects to meet required deadlines.

River Edge, Nj

Prepared monthly, quarterly, and annual reports while supervising six people in the accounting department including the Accounts Payable and Accounts Receivable personnel, Purchasing Manager and the Payroll Manager.• Reduced cost in the overall operation through the application of my knowledge and experience in business management and cost analysis.• Responsible for all aspects of finance and business administration ranging from bookkeeping, cost accounting, processing all accounting data, and to accounts receivable and accounts payable.• Prepared and managed the company’s finances as well as account reconciliation.• Maintained general ledgers, job costing, transferring of funds from one account to another, and handled all cash disbursements and paying the vendors in a timely manner.• Resolved a wide range of customer service and vendor related problems.• Controlled inventory from ordering supplies and merchandise to setting prices.

Bs, Finance

Bs, Accounting