• Responsible for the overall planning, organizing, and execution of all IT functions at the location. This includes directing all IT operations to meet Guest and Management requirements as well as the support and maintenance of existing applications and development of new technical solutions.• Completes projects by coordinating resources and timetables with user departments and data center.• Directs operations in executing production tasks according to a documented schedule that meets or exceeds Management expectations.• Verifies application results by conducting system audits of technologies implemented.• Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.• Recommends information technology strategies, policies, and procedures by evaluating organization outcomes, identifying problems, evaluating trends, anticipating requirements.• Maintains quality service by establishing and enforcing organization standards.• Supervise a team of workers, while working closely with management, external vendors and advisors. They may prepare financial budgets and present proposals for capital projects to senior executives.• Directs and prioritize the work load of subordinate personnel.• Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.

* Directs and manages the overall implementation and support of the system as well as preventive maintenance, monitoring and troubleshooting of all systems providing all levels of support.* Supervising installation on fiber optics cables.* Configuring and Managing Cisco switches CAT 3560 and CAT 4503 and configuring VLANs, Trunks and copy configurations to other switches using TFTP server.* Configuring and Managing Cisco VG (Voice Gateway) 224, configuring VG ports through Cisco Unified call manager administration (CCM-admin).* Configuring and Managing Cisco Air-IP 1131 AG Access Point supporting for a/g/n for wireless access for quests.* Installing and Managing Cisco Digital IP phones 7911 in Guest rooms.* Managing Cisco MCS 7800 Series Server as Cisco Call Manager Server (Cisco Call Manger Subscriber Server and Cisco Call Manager Publisher Server Version 4.3).* Managing Network Using Cisco Network Assistant for network management and configuration.* Managing NEVOTEK V/IP SUITE Version 3.14.3 Suite Management Consoles interface “Call Account”.* Installing and Managing VIVOTEK IP ST3402 Version 2.0.0.47 Network Camera and VIVOTEK Surveillance system for IP cameras follow-up.* Installing and Managing Quescom 400 GSM gateway integrated with 4 SIM cards supports for 4 concurrent connections and Quescom Admin for administration and integrate Quescom with CCM and NEVOTEK.* Managing Otrum Reception Terminal Sys. Term 2009, Sys. Setup 2009, Composer and Otrum Firewall.

* Managing Fidelio application version 6.2 (25) as PMS system.*Managing FBM system (Food and Beverages management).* Managing TMS system (Telephone Management system) and it was call account module, voice mail and wakeup call. * Managing Micros version 8700 as point of sales system (UNIX operating system).* Managing Espresso system which handle the guest requests (rapid response module) and preventive maintenance module for the engineering Dep.* Managing fox 2000 as HR and payroll system.* Managing Hafelee system as Electronic Lock system.* Deploying newly introduced hardware\software.* Diagnose and solve all troubleshooting the network services (Printing, Email service and internet access.* Diagnose and solve all COMPAQ software and hardware also solving all kinds of HP Laser printers and photo copiers.* Assembling new Pc’s and installing new hardware components and installation of operating system and other Software. * Secure the daily operation for highly critical un-stable POS System.* Plus daily review for the backup system (Arc. server version 11)* In addition of handling all daily operation of Admin request and computers and Printers preventive maintenance. * Teaching courses including Fundamentals of computers, Operation systems (MS-Dos, MS-Windows XP, MS-Office).